JJ Esfandyari
Lewisville
Summary
I am a dependable and detail-oriented individual with strong customer service and problem-solving skills. Experienced in managing operations and ensuring food safety while maintaining efficient workflow and timely service. I am high-reaching, high-achieving, and hold myself and my peers to a high standard, while always being easygoing and open to criticism. I am a strong and competent leader who is comfortable in fast-paced customer service environments and can adapt to rapid changes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lot Attendant
Myers Automotive
Ottawa
06.2025 - 11.2025
- Monitored lot organization to maintain efficient vehicle flow and accessibility.
- Facilitated the parking of vehicles, and movement for optimal space usage.
- Provided assistance to customers in locating vehicles and addressing inquiries.
- Displayed great problem-solving and critical-thinking skills while addressing customer concerns.
Receptionist
Myers Automotive
Ottawa
06.2025 - 10.2025
- Performed data entry and filing tasks, maintaining accurate records and documentation.
- Maintained records of all vehicles and receipts, booked in vehicles, and completed licensing paperwork.
- Handled call management, addressing inquiries and directing calls to appropriate personnel.
- Demonstrated excellent customer service, greeting clients, and providing succinct information regarding services and inventory.
- Completed all manner of miscellaneous tasks, such as lien payouts, depositing checks, delivering cars, etc.
- Worked in tandem with sales consultants and different departments to ensure smooth dealership processes.
Supervisor
Wolf Down
Ottawa
04.2025 - 09.2025
- Led shifts and members firmly, yet kindly; supervised up to six members in daily operations.
- Monitored inventory levels to prevent shortages and ensure supply chain efficiency.
- Developed a deep understanding of the intricacies of restaurants and of closing.
Server/Crew member
Wolf Down
Ottawa
04.2024 - 04.2025
- Greeted customers warmly and kindly, processing and preparing their orders well and in a timely manner, ensuring accuracy and satisfaction.
- Kept the kitchen, front of house, and all other areas clean and organized.
- Restocked supplies during service to ensure uninterrupted operations.
- Performed and assisted in any other tasks pertaining to restaurant maintenance, such as dishwashing, food prep, and sanitization.
Dishwasher/Prep cook
The Soca Kitchen
Ottawa
05.2021 - 09.2021
- Washed, cleaned, and organized dishware and utensils for efficient washing and drying processes.
- Operated dishwashing equipment safely and effectively to ensure optimal performance.
- Performed routine maintenance checks on dishwashing machines to ensure proper functionality.
- Measured, prepared, labeled, and stocked all food and ingredients in accordance with kitchen and customer needs.
- Operated kitchen equipment as required for meal preparation
Education
Bachelor of Science - Kinesiology
University of North Texas
Denton, TX05-2028
Skills
- Customer service
- Food safety
- Time management
- Problem solving
- Data entry and filing
- Attention to detail
- Fluent in English, French, and Mandarin
- Earned SmartServe certification 05/15/25
Certification
SmartServe Certificate - 5/15/25
Timeline
Lot Attendant
Myers Automotive
06.2025 - 11.2025
Receptionist
Myers Automotive
06.2025 - 10.2025
Supervisor
Wolf Down
04.2025 - 09.2025
Server/Crew member
Wolf Down
04.2024 - 04.2025
Dishwasher/Prep cook
The Soca Kitchen
05.2021 - 09.2021
Bachelor of Science - Kinesiology
University of North Texas