Jja'Toinyya Tate
Gretna,LA
Summary
Driven professional with a proven track record in customer service and inventory management, honed at Ross Dress for Less and Old Navy. Excelled in multitasking and organization, enhancing customer satisfaction through meticulous attention to detail and adept problem-solving. Skilled in payment collection and returns processing, consistently delivering results beyond employer expectations.
Overview
3
3
years of professional experience
Work History
Cashier
Ross Dress for Less
Harvey, LA
06.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Folded, hung, and organized clothes in a neat and orderly fashion in the fitting rooms.
- Maintained a clean and inviting atmosphere in the fitting room area.
- Ensured all products were accurately tagged with price tags before displaying them on shelves.
- Greeted customers as they entered the fitting room area and provided them with assistance if needed.
- Provided excellent customer service by answering questions about merchandise or store policies.
Sales Associate
Old Navy
Harvey, LA
02.2022 - 02.2023
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Bring mobile order to the customer.
Education
High School Diploma -
Edna Karr High School
New Orleans, LA05-2023
Some College (No Degree) - Nursing
Delgado Community College
New Orleans, LASkills
- Inventory restocking
- Payment collection
- Returns processing
- Product restocking
- Attention to detail
- ID verification
- Multitasking and organization
- Customer service experience
- Customer service background
Languages
English
Native/ Bilingual
American Sign Language
Limited
Affiliations
- Foreign Languages
References
References available upon request.
Timeline
Cashier
Ross Dress for Less
06.2023 - Current
Sales Associate
Old Navy
02.2022 - 02.2023
High School Diploma -
Edna Karr High School
Some College (No Degree) - Nursing
Delgado Community College