Jacqueline Dyer
Bandera,TX
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Houseparent/Direct Care Staff Member
Hill Country Youth Ranch
09.2025 - Current
- Administered medications subcutaneously and orally.
- Coordinated and encouraged activities and events with peers to create safe, positive and inclusive environment.
- Monitored and documented 5-8 residents' behaviors and responded to disciplinary issues in accordance with established policies by using de-escalation techniques crisis intervention, and promoting peaceful encounters.
- Developed and implemented individualized weekly goals to meet individual needs of each client.
Residential Property Manager
Harbaugh Enterprises LP
01.2024 - 06.2025
- Directed community management operations, including resident relations, rent collections, budget preparation, and property maintenance.
- Maintained detailed knowledge of assigned properties and tenant needs to ensure efficient service and compliance.
- Oversaw construction projects, repairs, and capital improvements from planning to completion.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Assistant Manager
Crossroads Valero
06.2023 - 06.2024
- Managed daily store operations, including financial performance, cash control, fuel management, inventory, customer service, and staff supervision.
- Built strong working relationships with vendors and corporate personnel to streamline operations.
- Monitored sales activities to ensure high-quality service and product standards.
- Generated repeat business through exceptional customer service.
Home Care Aide
Home Instead
02.2023 - 04.2023
- Delivered compassionate care to disabled and chronically ill clients in alignment with care plans and dietary needs.
- Assisted with daily living activities, physical mobility, occupational therapy, and personal care.
- Supported household needs including meal preparation, light housekeeping, and errands.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Receptionist
Kerr County Mental Health Center
07.2022 - 10.2022
- Managed patient intake by collecting information, processing forms, and handling insurance or cash payments.
- Performed administrative tasks including mail handling, document scanning, and operating a multi-line phone system.
- Provided professional front-desk service in a confidential healthcare environment.
- Maintained confidentiality of information regarding clients and company.
Home Health Care Provider
Always Best Care Senior Services
05.2022 - 07.2022
- Monitored patient health, including pulse, temperature, respiration, and blood sugar levels.
- Prepared meals, assisted with feeding, maintained cleanliness, and transported patients to medical appointments.
- Provided companionship and mental stimulation through conversation, reading, and recreational activities.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Education
GED -
San Marcos High School
San Marcos, TX11.1999
Some College (No Degree) - Psychology
University of Arizona Global Campus
ArizonaSkills
- Healthcare & Patient Care: Vital signs monitoring, patient intake, administration of medications, medication reminders, mobility assistance, personal care, therapy support
- Property & Facility Management: Lease administration, tenant relations, rent collections, budget preparation, vendor coordination, maintenance oversight
- Operations Management: Cash handling, inventory control, staff supervision, sales tracking, workflow optimization
- Administrative Support: Data entry, records management, scheduling, document processing, multi-line phone operation, HIPAA compliance, proficient in Microsoft Office Suite
- Workplace safety awareness
- Team leadership
- Interpersonal skills enhancement
- Meeting schedule management
- Appointment management
- Facilitation of personal care routines
- Supportive communication
- Patient engagement
- Interpersonal skills enhancement
- Pediatric and Adult CPR and First Aide certification
Certification
- Phlebotomy Technician Certification (PTC - 0376) – AMCA, Issued 2024-10, Expires 2026-10
- Clinical Medical Assistant Certification (CMAC - 0376) – AMCA, Issued 2024-10, Expires 2026-10
Timeline
Houseparent/Direct Care Staff Member
Hill Country Youth Ranch
09.2025 - Current
Residential Property Manager
Harbaugh Enterprises LP
01.2024 - 06.2025
Assistant Manager
Crossroads Valero
06.2023 - 06.2024
Home Care Aide
Home Instead
02.2023 - 04.2023
Receptionist
Kerr County Mental Health Center
07.2022 - 10.2022
Home Health Care Provider
Always Best Care Senior Services
05.2022 - 07.2022
GED -
San Marcos High School
Some College (No Degree) - Psychology
University of Arizona Global Campus