Jake Hammack
San Diego,CA
Summary
Experienced customer service professional adept at building long-term relationships. Demonstrated leadership in managing teams of 10+ personnel. Proven track record in acquiring, retaining, and growing new sales accounts. Proficient in Microsoft Office Suite with strong analytical skills for reviewing profit and loss statements.
Overview
18
18
years of professional experience
Work History
Territory Manager
US Foods
San Diego, CA
07.2021 - Current
- Strengthened customer relationships in a team-based selling environment
- Managed deliveries according to the transportation department’s routing schedule, troubleshooting issues such as delivery errors and stock shortages
- Collaborated with the credit department to manage accounts receivable, ensuring collections based on approved credit terms
- Current collection Rate 96%
- Leveraged internal resources to capitalize on penetration opportunities and the onboarding of new accounts
- 10 new accounts YTD
- Expanded business by identifying and pursuing prospective clients using market intelligence, trade directories, and event networking
- Provided market insights to clients on product innovations, competitors, and pricing strategies as a value-added service
District Sales Manager
La Tortilla Factory
Commerce, CA
10.2014 - 06.2021
- Directed a team of 10 Route Sales Representatives, 3 warehouse employees, 2 part-time Merchandisers, and 1 Distributor
- Executed sales strategies, promotions, and displays, driving profit goals across LTF and non-LTF products
- Led the successful launch of Alpine Valley Bread in Costco stores
- Grew existing accounts and developed new independent retail relationships, managing a portfolio of 800+ accounts
- Represented LTF at local marketing events and promotional activities
Route Sales Representative
La Tortilla Factory
Commerce, CA
01.2012 - 09.2014
- Drove sales growth and maintained strong relationships with assigned retail accounts
- Ranked in the top 5 for sales in Southern California
- Owned all aspects of route activity, including emergency responses and merchandising
- Assisted in rerouting territories with the addition of new accounts
- Trained new employees in the department, ensuring smooth onboarding
Territory Sales Representative
Nestle DSD
Pasadena, CA
05.2010 - 09.2011
- Increased revenue within assigned territory through strategic Direct Store Delivery (DSD) sales
- Contributed to the top-performing territory in California and the Western region
- Developed rapport with store personnel, enhanced shelf space, secured additional displays, and leveraged sales data for increased market share
- Supervised 2 part-time Merchandisers, managing their schedules and labor hours
Logistics Supervisor / Project Manager
Alliance Environmental Group
Azusa, CA
01.2007 - 05.2008
- Managed inventory for asbestos abatement and mold remediation equipment on-site and in the warehouse
- Conducted final project inspections and communicated results to stakeholders
- Expanded business by developing new client relationships and creating project proposals using Xactimate software
Store Manager
Starbucks Coffee Company
, CA
05.2006 - 12.2006
- Developed action plans to meet store business objectives and motivated staff to achieve performance targets
- Managed performance reviews, provided feedback, and set goals for employee development
- Achieved top rankings within the district for store performance
Education
Bachelor of Science - Marketing Management
California State Polytechnic University
Pomona01.2006
Skills
- Product and Service Sales
- Business Development
- Customer Relationship Management
- Relationship Building
- Team Collaboration and Leadership
- Territory Management
- CRM Software
- Account growth
- Sales Leadership
Timeline
Territory Manager
US Foods
07.2021 - Current
District Sales Manager
La Tortilla Factory
10.2014 - 06.2021
Route Sales Representative
La Tortilla Factory
01.2012 - 09.2014
Territory Sales Representative
Nestle DSD
05.2010 - 09.2011
Logistics Supervisor / Project Manager
Alliance Environmental Group
01.2007 - 05.2008
Store Manager
Starbucks Coffee Company
05.2006 - 12.2006
Bachelor of Science - Marketing Management
California State Polytechnic University