Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
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Julia Aarons-Stridh

San Diego,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Barista

Better Buzz
Coronado, CA
04.2023 - Current
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.

Hostess

Hyatt Mission Bay Spa and Marina
San Diego, CA
06.2022 - 09.2022
  • Seasonal
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating, and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Customer Service

Nordstrom
La Jolla, CA
10.2021 - 01.2022
  • Seasonal
  • Researched issues with shipments, product damage and incorrect product amounts.
  • Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
  • Immediately brought critical issues to customer service manager for resolution.
  • Collaborated with customer service department to discuss new ways to alleviate service issues and computer errors.
  • Developed lasting relationships with customers, which helped to bring in additional business opportunities.
  • Updated customer service database with new information, address changes and contact details.

Barista

Happy Eatery
Arlington, VA
02.2020 - 07.2020
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Controlled line and crowd with quick, efficient service.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Starbucks
Arlington, VA
06.2019 - 11.2019
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Associate of Science - Cybersecurity

San Diego Community College

Cyber Security Technician -

Covered 6 Academy

High school Diploma -

Washington-Liberty High School

Skills

  • Customer Service
  • Collaboration
  • Communication
  • Self-Sufficient
  • Good Listener
  • Microsoft Office

Languages

English,Swedish

Volunteer Experience

  • INOVA Fairfax Medical Campus, Hospital Elder Life Program (HELP),
    07/2018- 05/2019, Worked with older patients offering assistance and
    activities that kept them mentally and physically active; activities included
    reminiscing, helping with meals, and walking/mobility assistance., Falls
    Church
  • Headcount, Capital One Arena, 06/2019, Registered voters to vote for the
    upcoming election., D.C.
  • National Cancer Institute, Georgetown, 05/2019, Raised money for cancer
    research, D.C.

Timeline

Barista

Better Buzz
04.2023 - Current

Hostess

Hyatt Mission Bay Spa and Marina
06.2022 - 09.2022

Customer Service

Nordstrom
10.2021 - 01.2022

Barista

Happy Eatery
02.2020 - 07.2020

Barista

Starbucks
06.2019 - 11.2019

Associate of Science - Cybersecurity

San Diego Community College

Cyber Security Technician -

Covered 6 Academy

High school Diploma -

Washington-Liberty High School

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Julia Aarons-Stridh