Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
Timeline
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Jamen Rivera

Mission Viejo,CA

Summary

Results-driven Ground Electronics Technician with the United States Marine Corps, skilled in preventive maintenance and electronic troubleshooting. Proven ability to enhance system reliability through quality assurance testing and effective communication. Adept at managing documentation and fostering client relationships, ensuring optimal performance and satisfaction in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Ground Electronics Technician

United States Marine Corps
Camp Pendleton, CA
09.2020 - Current
  • Performed preventive, predictive and corrective maintenance to keep machinery running at optimal levels.
  • Conducted quality assurance tests on electronic systems to ensure reliability and performance.
  • Interpreted engineering diagrams to successfully troubleshoot faults.
  • Identified and diagnosed malfunctioning electronic components, systems, and equipment.
  • Compiled and maintained records documenting engineering schematics and installed equipment.
  • Maintained accurate records of all repairs performed including a logbook detailing parts used and time spent on each job.
  • Leveraged outstanding communication, interpersonal, and people skills to work well with adjacent organizations and clients.
  • Utilized SAP to process work orders, check stock quantity and place orders for parts.
  • Performed preventive maintenance on electronics systems to ensure optimal performance.
  • Maintained system logs or manuals to document testing or operation of equipment.
  • Documented repairs, inspections and testing for equipment in logging database.

Teller/Customer Service Representative

Cyprus Credit Union
West Jordan, UT
01.2019 - 08.2020
  • Performed daily reconciliation of teller drawer within established limits.
  • Provided exceptional customer service while accurately processing routine transactions.
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Explained the features of various banking products available to customers.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
  • Adhered to financial services security and audit procedures.
  • Built and maintained client relationships through quality, personalized interactions.

Education

High School Diploma -

Riverton High School
Riverton, UT
05-2018

Skills

  • Preventive maintenance
  • Quality assurance testing
  • Engineering diagram interpretation
  • Electronic troubleshooting
  • Parts ordering
  • Inventory management
  • Customer service
  • Documentation management
  • Communication skills
  • Record keeping
  • Data entry
  • Team collaboration
  • Interpersonal skills
  • Problem solving
  • Electrical inspection
  • Hardware diagnostics
  • Time management

Accomplishments

  • Received Certification of Commendation during deployment to Okinawa, Japan.
  • Received Letter of Appreciation in assisting related unit in maintenance tasks in the spring of 2022.

Timeline

Ground Electronics Technician

United States Marine Corps
09.2020 - Current

Teller/Customer Service Representative

Cyprus Credit Union
01.2019 - 08.2020

High School Diploma -

Riverton High School
Jamen Rivera