Summary
Overview
Work History
Education
Skills
Accomplishments
Certificates Licenses
Community Service
Linkedin
References
Timeline
Generic

Robert White II

Champaign,IL

Summary

A determined, reliable, and ambitious person with a real drive for success. With over a decade of experience and a proven track record in sales, talent acquisition, event and programming management, and social and business media marketing. Ingenuity, Resourcefulness, and high moral character combine to make me an asset within your organization.

Overview

13
13
years of professional experience

Work History

Sponsorship, Events,& Senior Program Manager

Champaign Park District
11.2023 - Current
  • Supervised all aspects of Adult and Senior programs and special events within the entire Champaign Park District
  • Hired, trained, supervised, and evaluated Full-time and Part-time staff
  • Worked closely with the Special Events Coordinator to create fresh innovative engaging programs and events that met the evolving needs and interests of the community
  • Continuously assessed the effectiveness and impact of current programs and events and made data-driven improvements as needed
  • Actively sought and secured sponsorships and partnerships to support and enhance the success of programs and events
  • Identified potential sponsors and solicited in-kind requests, scheduled and attended meetings, facilitated contract process, and maintained ongoing relationships
  • Primary contact for all sponsorship and collaboration with departments district-wide based on needs and opportunity
  • Created and developed sponsorship packets and secured sponsorships district-wide for Parks, programs, special events, amenities, and facilities
  • Document and prepare quarterly reports on the status of sponsorship opportunities
  • Responsible for work requests, and capital improvements
  • Recommended policy and procedural changes when appropriate
  • Collaborated with the Marketing department to effectively promote and publicize programs and events, maximizing community engagement and attendance
  • Work with coordinators to develop and manage budgets for programs and events, ensuring financial sustainability and accountability
  • Provide leadership and supervision to program and event staff, fostering a positive work environment and encouraging professional growth
  • Maintained a database of contacts, contracts, and agreements for programs, events, and volunteer efforts
  • Worked with the coordinator to develop and create new special events and volunteer programs
  • Planned implemented and evaluated programs including but not limited to trips, festivals, classes, luncheons, fashion shows, concerts, seasonal parties and programs, cultural, health, and family programs and events
  • Covering all ages and demographics with attendance ranging from 15 to 3000.
  • Reduced program costs through diligent budget management and identifying areas for cost savings.
  • Tracked and reported program results to customers and stakeholders to facilitate change management activities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Adult & Senior Program Coordinator

Champaign Park District
12.2021 - 11.2023
  • Oversaw event planning, budgetary, technical logistics, travel, and staff supervision for Adult & Senior Programs
  • Coordinated a diverse range of special events and programs for Adult and Senior populations
  • Scheduled facility and room rentals
  • Sold yearly recreation memberships, ticketed events, registration for programs, and paraphernalia
  • Supervised part-time staff and volunteers
  • Negotiated, prepared, and executed talent contracts
  • Coordinated the annual citywide Juneteenth festival
  • Oversaw staff training and orientation associated with Adult & Senior Programs
  • Prepared, allocated, and monitored the operational budget for Adult & Senior Programs
  • Conducted monthly staff and senior preparation meetings
  • Coordinated annual cross-county trips
  • Oversaw day-to-day office management and operations of the Douglass Park Annex Building
  • Identified new potential foundation, individual, private, corporate, school, and other organization partners
  • Submitted proposals to engage stakeholders
  • Including but not limited to developing concepts, gathering, and formatting information, and preparing clear communications
  • Researched and assisted in developing plans for expanding the Douglass Park presence
  • Developed and organized a monthly calendar of events with over 175 events and programs a year
  • Oversaw day-to-day office management and operations of the Douglass Park Annex Building.
  • Implemented strategies to increase public awareness of social and community service programs.

Executive Recruiter

Specialized Recruiting Group/Express Employment
04.2020 - 06.2021
  • Recruited, accurately onboarded, and placed over 1,800 job-seekers on temp, contract, and direct-hire assignments
  • Developed, facilitated, and implemented all phases of the recruitment process
  • Collaborated with department managers to identify and draft detailed and accurate job descriptions and hiring criteria
  • Created and posted job advertisements on various platforms
  • Screened and interviewed candidates to assess their qualifications and fit for specific positions
  • Conducted reference checks and background screenings
  • Prepared and presented candidate profiles to clients
  • Assisted with the interview process, attending and conducting interviews with managers, directors, and other stakeholders
  • Collaborated with the hiring manager and/or other human resource staff during the offer process, identified and recommended salary ranges, incentives, start dates, and other pertinent details
  • Ensured compliance with federal, state, and local employment laws and regulations, and company policies
  • Attended and participated in college job fairs and recruiting sessions
  • Created and maintained relationships with over 100 clients spanning varying industries and niche markets
  • Provided staffing specifically for 3 Fortune 500 companies.

Agent-In-Charge

Phoenix Botanical
05.2018 - 01.2020
  • Assisted over 1,565 patients with registration into MCPP, in addition to dosing and providing expert recommendations of cannabis strains based on particular patient needs
  • Executed sales and completed cash transactions accurately totaling over 675k in profit
  • Initiated the use of the Point of Sale (POS) system and the state's electronic verification system for processing patient documentation and identification with accuracy
  • Responsible for managing dispensary staff, schedules, inventory, and patient/customer relations
  • Served as a role model and resource for dispensary staff concerning products and services, policies and procedures, industry news, and changes in regulations
  • Responded to all agent questions, concerns, or suggestions and took action when necessary to resolve conflicts
  • Responsible for delegating tasks to Cashiers, Dispensary Agents, and Patient/customer Coordinators to maintain a compliant and clean facility
  • Coordinated with the upper management to ensure accurate information was communicated to dispensary staff
  • Provided superior customer service for vendors, patients/customers, and caregivers
  • Responded to all patient/customer complaints, requests, concerns, and suggestions and took action when necessary to resolve conflicts
  • Oversaw orders and deliveries to ensure accurate order information and timeliness of deliveries
  • Maintained accurate records of all dispensary activities including daily cash reconciliations, patient/customer records, sales, deliveries, and returns per the State of Illinois and the standards set by the Company
  • Maintained inventory control system and perform daily counts of all marijuana and marijuana products in the facility
  • Provided regular inventory, sales, and profitability reports to the Management Team.

Assistant Store Manager

Sprint Corporation
10.2013 - 06.2018
  • Managed 75k worth of cellular devices, products, and accessories
  • Led a team of 7 to generate 13% growth YOY
  • Maintained the top 5 retail locations in the district
  • Reached the highest level of customer service achievement in the industry
  • Delivered an outstanding store experience that improved customer loyalty and strengthened the Sprint Brand
  • Met and exceeded key performance metrics that included sales and customer satisfaction goals
  • Identified the right solutions to customer billing, technical, and account issues
  • Provided customer service coupled with leading device repair and triage
  • Established relationships with ongoing customers to enhance future sales
  • Responsible for cellular devices, products, accessories, and cash transactions
  • Provided technical advice, troubleshooting, diagnosis, and repair to over 5k cellular devices
  • Created and executed events to boost sales and brand recognition within the community
  • Set schedules and monitored payroll
  • Hired, trained, and coached employees
  • Provided opening and closing procedures.

Google Chrome Specialist

Google/MarketSource
06.2011 - 12.2013
  • Collaborated with partners to design technical solutions as needed
  • Advised on pricing programs and deal registration
  • Served as subject matter expert to Account Managers on Google Chrome OS and Google Devices
  • Engaged in Connection Technology Practices to ensure optimal results for the client based on the opportunity
  • Collaborated with Account Managers and Sales Leadership to identify Google Chrome OS and Google Device opportunities and target accounts through proactive engagement
  • Leveraged Company and external tools to identify strategic prospects for advanced technology solutions
  • Engaged in customer and prospect calls to discover and qualify advanced technology opportunities within these accounts
  • Created and established customer interest in newly released Google Chrome products
  • Executed events to raise customer interest in newly released Google Chrome products
  • Created and established customer relationships to enhance brand loyalty
  • Educated customers as well as store associates and management
  • Promoted products to CXO's across multiple verticals with a focus on large enterprise accounts
  • Utilized tools and engineering partners available, to conduct assessments to understand client challenges and business objectives as it relates to Google Chrome OS and Google Devices
  • Designed and presented technical solutions based on client needs and solution pricing while recommending applicable services as part of the overall client solution.

Education

Communications -

Parkland College
Champaign Illinois
01.2016

English Literature -

Eastern Illinois University
Charleston, Illinos
01.2011

Automotive Maintenance Studies -

Ranken Technical College
St Louis, Missouri
01.2006

Skills

  • Customer Relationship Management
  • Onboarding and Orientation
  • Problem-solving abilities
  • Effective Communication
  • Analytical Skills
  • Project Oversight
  • Communications and Media
  • Data Analysis
  • Business Growth
  • Events logistics management
  • Guest Relations
  • Client Relations
  • Event Evaluation

Accomplishments

  • United Way Emerging Community Leader (2023)
  • National Recreation and Parks Association Gold Medal Winner (2023)
  • Illinois Distinguished Accredited Agency (2023)
  • Platinum Ranked Express Professionals Office (2020)
  • 3 Ranked Express Professionals Office Nationwide (2020)
  • Top-Ranked Recruiting Firm by Forbes (2020)
  • Top 5 ranked Sprint Retailer in Central Illinois District (2013-16)
  • Most Profitable Sprint Repair Facility in Central Illinois District (2014-15)

Certificates Licenses

  • Illinois Responsible Vendor Certificate (2018)
  • Cannabis Dispensary and Patient Care Specialist Certificate (2018)
  • Master Herbalist Diploma (2019)
  • Front Office Specialist - Express University (2020)
  • Recruitment Specialist - Express University (2020)
  • State of Illinois Licensed Insurance Agent
  • TIPS/BASSETS Certified
  • CPR/AED Trained

Community Service

  • Champaign County Partnership Board Member
  • Welcome CU Community Ambassador
  • CCAAHT Board Member
  • Alpha Phi Alpha Fraternity Inc, - Member (2007- present)
  • United Way Emerging Community Leaders Cohort 2023
  • Zeta Xi Lambda Chapter - Executive Board Member (2021-22)
  • M.A.S.T.E.R.minds Mentorship program - Executive Board Member (2021- )
  • 6WG LLC .- Co-Founder, Public Relations Chair, Marketing ( 2014-present)
  • NORML - General Member (2018-present)
  • Budtenders Association - General Member (2018- 2020)

Linkedin

www.linkedin.com/in/RobertWhiteII

References

References available upon request

Timeline

Sponsorship, Events,& Senior Program Manager

Champaign Park District
11.2023 - Current

Adult & Senior Program Coordinator

Champaign Park District
12.2021 - 11.2023

Executive Recruiter

Specialized Recruiting Group/Express Employment
04.2020 - 06.2021

Agent-In-Charge

Phoenix Botanical
05.2018 - 01.2020

Assistant Store Manager

Sprint Corporation
10.2013 - 06.2018

Google Chrome Specialist

Google/MarketSource
06.2011 - 12.2013

Communications -

Parkland College

English Literature -

Eastern Illinois University

Automotive Maintenance Studies -

Ranken Technical College

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Robert White II