Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Carolina Jimenez

Atlanta,GA

Summary

Experienced in management roles, skilled at optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable leader with advanced organizational, technical, and business acumen.

Overview

6
years of professional experience

Work History

NYU Langone Health

Practice Manager
10.2022 - Current

Job overview

  • Plan, direct and coordinate day-to-day activities of Orthodontic clinic.
  • Ensure compliance with all policies, procedures and regulatory standard including OSHA and DOH.
  • Scheduled and monitor compliance for al mandatory trainings.
  • Ensuring credentialing statuses and malpractice insurance is current and accurate for all participating.
  • Responsible for site financial management including billing operations, A/R, the development of annual operating budgets, etc.
  • Collaborate on planning and implementing strategic initiatives to improve and maintain desired performance targets in the areas of patient care, clinical operations, revenue cycle and quality.

Diamond Braces

Office Manager
06.2021 - 10.2022

Job overview

  • Lead the office with strong guidance and inspire the team to excel in areas of performance including patient care, revenue growth, collections, and instill a high level of self-accountability daily.
  • Analyze business and financial data daily to recognize and build on strengths, provide daily feedback to improve weak areas of performance, and identify anomalies occurring in the practice.
  • Help develop talent and continuously build a healthy pipeline of future leaders.
  • Analyze business and financial data daily to recognize and build on strengths, provide daily feedback to improve weak areas of performance, and identify irregularities occurring in the practice.

Life Dome Adult Services

Program Manager
06.2019 - 05.2022

Job overview

  • Delivered training for staff development.
  • Improved success of program by making proactive adjustments to operations.
  • Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
  • Participated in community events and met with local leaders to develop recreational activities for clients.
  • Communicated regularly with families of clients, answering questions and addressing concerns.
  • Strategized to improve family's care and satisfaction and held weekly meetings with director to advocate for client’s needs.

Education

Hunter College of The City University of New York
New York, NY

Bachelor of Arts from Women & Gender Studies
01.2026

ASA College
New York, NY

Associate of Arts from Criminal Justice
06.2015

Skills

  • Team Leadership & Strategic Direction
  • Practice Management & Operational Oversight
  • Medicaid and Insurance Billing Expertise
  • Exceptional Multitasking and Time Management
  • Staff Training & Development
  • Payroll Administration
  • Budget Planning & Financial Management
  • Sales Strategy & Execution
  • Performance Improvement Initiatives
  • Contract Negotiation & Ledger Reconciliation
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Bilingual: Fluent in English and Spanish

Languages

Spanish
Native or Bilingual

Timeline

Practice Manager

NYU Langone Health
10.2022 - Current

Office Manager

Diamond Braces
06.2021 - 10.2022

Program Manager

Life Dome Adult Services
06.2019 - 05.2022

ASA College

Associate of Arts from Criminal Justice

Hunter College of The City University of New York

Bachelor of Arts from Women & Gender Studies

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