JOSEIDEE JEUDY
Miami
Summary
Results-oriented professional specializing in applied behavior analysis and client communication. Expertise in training and mentoring teams to enhance collaboration and treatment planning. Focused on optimizing client outcomes through data-driven strategies and innovative solutions, promoting independence and effective communication in varied settings.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Lead Mentor / RBT / Orientation Host
Butterfly Effects
Miami
12.2019 - Current
- Trained and mentored new RBTs in ABA procedures and CentralReach, enhancing their understanding of session structure and client engagement.
- Collaborated with BCBAs to develop individualized goals, review data, and modify treatment plans for optimal client outcomes.
- Provide 1:1 ABA services across home, school, center, and community environments.
- Participated in IEP meetings and interdisciplinary collaboration to support comprehensive educational strategies for clients.
- Implement behavior-support strategies to increase independence and communication.
- Conducted agency orientation sessions for new employees to familiarize them with policies and procedures.
Manager
Florida Home Improvement Associates
Fort Lauderdale
01.2019 - 05.2020
- Managed commissions and payroll for 50+ associates.
- Evaluated staff performance and resolved issues to maintain team effectiveness.
- Implemented quality control processes to maintain service standards and customer satisfaction.
- Developed onboarding program for new hires and facilitated team-building initiatives to enhance collaboration.
Sales Specialist
BMW
Pompano Beach
05.2018 - 01.2019
- Engaged customers to identify needs and preferences, enhancing personalized service.
- Demonstrated vehicle features and technology to potential buyers.
- Guided customers through purchasing decisions, resulting in informed choices and satisfaction.
- Collaborated with finance team to streamline financing options for customers.
Sales Specialist
Off Lease Only
Fort Lauderdale
10.2017 - 05.2018
- Closed 20+ vehicle sales monthly while ensuring effective customer follow-up to enhance satisfaction and loyalty.
- Showcased vehicle features and technology to potential buyers, facilitating informed purchase decisions.
- Addressed and resolved customer complaints promptly, contributing to improved customer satisfaction.
- Utilized CRM software to track customer interactions and follow-ups.
BDC / Appointment Coordinator
Atlantic Jeep
West Islip
12.2015 - 10.2017
- Coordinated leads and scheduled appointments to enhance sales productivity.
- Scheduled appointments for customers and service technicians efficiently.
- Managed incoming calls and inquiries with professionalism and courtesy.
- Coordinated service requests and follow-up communications seamlessly.
- Recorded customer interactions and appointments to ensure data accuracy and support follow-up.
Education
Master of Arts - Applied Behavior Analysis
Florida Institute of Technology
Melbourne, FL12.2027
Bachelor of Arts - Applied Behavior Analysis
Florida International University
Miami, FL04.2025
Associate of Arts - Psychology
Broward College
Davie, FL12.2022
Skills
- Applied behavior analysis
- Treatment planning
- Data analysis
- Team collaboration
- Employee training
- Client communication
Languages
English
Professional
Spanish
Limited
Certification
Registered Behavior Technician
Timeline
Lead Mentor / RBT / Orientation Host
Butterfly Effects
12.2019 - Current
Manager
Florida Home Improvement Associates
01.2019 - 05.2020
Sales Specialist
BMW
05.2018 - 01.2019
Sales Specialist
Off Lease Only
10.2017 - 05.2018
BDC / Appointment Coordinator
Atlantic Jeep
12.2015 - 10.2017
Master of Arts - Applied Behavior Analysis
Florida Institute of Technology
Bachelor of Arts - Applied Behavior Analysis
Florida International University
Associate of Arts - Psychology
Broward College