Jeffrey Whaley
Belvidere,IL
Overview
10
10
years of professional experience
Work History
Junior Technician
Clasen Quality Chocolate
Milton, WI
02.2025 - Current
- Improved customer satisfaction by providing timely and effective technical support.
- Conducted routine equipment maintenance, ensuring optimal functionality and longevity.
- Performed Type and Type tests and evaluations on new software and hardware.
- Provided friendly, helpful customer service to over Number customers daily.
- Enhanced system performance by conducting thorough diagnostics and identifying areas for improvement.
- Optimized workflows by suggesting process improvements based on observed inefficiencies.
- Handled multiple tasks simultaneously while maintaining attention to detail, contributing to timely project completions.
- Calibrated instruments accurately to ensure precise measurements during testing processes.
- Performed quality assurance checks on completed tasks, ensuring compliance with industry standards and regulations.
Construction Project Manager/Expediter
Youssi Custom Homes
03.2023 - Current
- Schedule and support contractors across all trades to ensure buildings are up to city and state codes while completing projects in a timely manner and on budget. Work hands on by performing basic plumbing, electrical, drywall, landscaping etc. Train and coach employees, perform walk throughs and work with tenants and homeowners to ensure customer satisfaction. Stay up to date on building codes, material price, and home markets.
Shift Supervisor
Pivot Point Inc
10.2017 - 03.2023
- Led a team of 8 employees to complete daily production approval through quality, safety, timeliness, and organization. Responsible for training new employees, scheduling, performance reviews, and maintaining activity logs. Working hands on by setting up/operating machines across a wide range of departments including Automation, Cold formers, Auto drilling, and press machines. Problem solved and performed maintenance on machines to minimize downtime and maximize production.
Header Set Up/Operator
MNP Precision Products
10.2015 - 09.2017
- Set up and operated cold forming headers to ensure safety, quality parts, and high yield production
Education
High School Diploma - General Education
01.2013
Skills
- Project management
- Data analysis
- Communication
- Six Sigma Yellow Belt
- Problem-solving
- Management
- Programmable Logic Controllers
- Construction
- Time Management
- Microsoft Word & Excel
- Skid Loader/Mini Excavator
- Production Planning
- Precision Measuring Equipment
- Customer Service
- Restoration
Timeline
Junior Technician
Clasen Quality Chocolate
02.2025 - Current
Construction Project Manager/Expediter
Youssi Custom Homes
03.2023 - Current
Shift Supervisor
Pivot Point Inc
10.2017 - 03.2023
Header Set Up/Operator
MNP Precision Products
10.2015 - 09.2017