J'kai Bronner
Los Angeles,CA
Summary
Dynamic Technology Assistant with a proven track record at Delta T Corp., excelling in remote technical support and problem-solving. Enhanced user productivity through effective software installations and training, while fostering strong relationships with clients. Recognized for optimizing workflows and improving system reliability, demonstrating adaptability and excellent communication skills.
Experienced with providing comprehensive technical support and ensuring system reliability. Utilizes troubleshooting skills to identify and resolve issues efficiently. Knowledge of various software and hardware platforms, ensuring smooth operations and user satisfaction.
Professional with significant experience in technology support, bringing strong ability to troubleshoot hardware and software issues. Known for effective teamwork and delivering impactful solutions in fast-paced environments. Skilled in system administration, network management, and user training. Adaptable and dependable, consistently meeting evolving project requirements.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Technology Assistant
09.2024 - Current
- Provided technical support for hardware and software issues to enhance user productivity.
- Collaborated with cross-functional teams to implement new technology solutions and improve workflows.
- Trained staff on new systems, ensuring efficient use of technology and adherence to best practices.
- Managed inventory of IT equipment, optimizing resource allocation and minimizing downtime.
- Assisted in troubleshooting network connectivity issues, enhancing overall system reliability and performance.
- Installed and configured software and hardware.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Researched and identified solutions to technical problems.
Caregiver
Delta T Corp.
06.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored health and well-being, reporting changes to appropriate parties.
- Developed rapport with clients, enhancing emotional support and trust.
- Implemented personal care routines tailored to individual needs.
- Maintained clean and safe environments for clients, adhering to hygiene standards.
- Collaborated with healthcare professionals to coordinate care plans effectively.
- Built strong relationships with clients to deliver emotional support and companionship.
Moving Helper
Non Profit Organization
01.2022 - Current
- Coordinated moving operations to ensure timely and efficient delivery of goods.
- Operated heavy lifting equipment to safely transport items between locations.
- Trained new team members on safety protocols and operational procedures.
- Assisted in inventory management by organizing and labeling items for easy access.
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
- Exceeded company efficiency targets by swiftly completing moves without compromising quality or safety standards.
- Maintained up-to-date knowledge on industry trends and equipment advancements, incorporating them into work processes for continuous improvement.
- Maintained clean workspaces by properly disposing of packing materials and keeping equipment organized during moves.
- Developed customized moving strategies for each client based on their specific needs, ensuring a smooth transition between homes or offices.
- Increased customer referrals through exceptional service, resulting in repeat business and positive word-of-mouth advertising.
- Followed verbal and written instructions to properly move and ship products.
- Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Warehouse Worker
Non Profit Organization
01.2021 - Current
- Managed inventory control using barcode scanning systems to ensure accurate stock levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Volunteer
06.2022 - 11.2024
- Coordinated volunteer schedules to enhance operational efficiency and resource allocation.
- Developed training materials to support new volunteers in understanding roles and responsibilities.
- Facilitated communication between volunteers and management to ensure alignment on project goals.
- Organized community outreach events, increasing engagement and participation among local residents.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened volunteer team effectiveness by providing training sessions.
- Facilitated better healthcare access by volunteering at free clinics.
- Coordinated community outreach initiatives to enhance volunteer engagement and support local needs.
Education
Associate of Science - Social Sciences
Glendale Community College
Glendale, CA02-2026
Skills
- Remote technical assistance
- Software setup
- Wireless networking
- IT documentation
- Software installation
- Business analysis
- Business intelligence
- Software installations
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
Timeline
Technology Assistant
09.2024 - Current
Caregiver
Delta T Corp.
06.2023 - Current
Volunteer
06.2022 - 11.2024
Moving Helper
Non Profit Organization
01.2022 - Current
Warehouse Worker
Non Profit Organization
01.2021 - Current
Associate of Science - Social Sciences
Glendale Community College