Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Chamberlain

Scipio Center

Summary

Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality. Track record of providing compassionate and attentive care, ensuring patient comfort and safety.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Licensed Practical Nurse, LPN

Guthrie Cortland Medical Center
03.2024 - Current
  • Provide direct patient care to diverse populations with acute and chronic conditions in a fast-paced medical-surgical environment.
  • Administer medications, monitor patient responses, and collaborate with interdisciplinary teams to optimize treatment plans.
  • Assist in wound management, IV therapy, and patient education.
  • Maintain accurate documentation of patient assessments, interventions, and responses to care in electronic health records (EHR).
  • Manage multiple patient assignments while prioritizing safety, quality care, and adherence to hospital protocols.
  • Support patients and families by providing compassionate care, addressing concerns, and delivering health education.
  • Assist in emergency situations, responding swiftly to changes in patient conditions and coordinating with healthcare teams.

Medical Practice Manager, Pediatrics & Urgent Care

Auburn Memorial Medical Services, P.C.
09.2021 - 03.2024
  • Manage daily practice operations to optimize appointment scheduling, patient records management and billing functions
  • Monitor staffing levels, screen applicants and conduct interviews as needed
  • Assess processes and procedures complying with OSHA and HIPAA regulations
  • Implement strategies to improve patient access, satisfaction and care quality
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures
  • Led implementation of Electronic Medical Record Software change for the Urgent Care Practice
  • Address and remedy all patient or team member issues

Regional Practice Manager/Multi-Site Manager

WellNow Urgent Care
06.2017 - 09.2021
  • Supported the operations growth and development of assigned area sites
  • Monitored Practice Metrics, identified opportunities for improvement and executed plans to ensure budgeted targets were met
  • Assessed processes and procedures, complying with OSHA and HIPAA regulations
  • Participated in development and execution of goals and objectives of 5 Clinical Leads and 8 Clinical teams of ~100 clinical support staff
  • Provided leadership development, coaching and team management, resulting in promotion of employees into increased levels of responsibility and leadership roles

Site Manager

WellNow Urgent Care
01.2017 - 06.2017
  • Monitored, coached and supervised team of 15 clinical team members
  • Resolved issues between employees and customers following company policies and best practice
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Participated in interviewing, hiring and training new clinical personnel
  • Ensured site compliance with OSHA, State and Local regulations to prevent unnecessary risks
  • Performed routine care of patients, including obtaining Vitals, collecting thorough HPI and PMH

Licensed Practical Nurse

WellNow Urgent Care
03.2015 - 01.2017
  • Monitored, tracked and conveyed important patient information to MD/NP/PA to help optimize treatment planning and care delivery
  • Offered immediate assistance to emergent and routine situations to evaluate needs and deliver care
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment and instruments
  • Comforted and counseled patients and families throughout care process
  • Documented accurate and complete patient information to address patient problems and expected outcomes
  • Performed routine care of patients, including obtaining Vitals, collecting thorough HPI and PMH
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns

Education

Associate of Science - Nursing

Tompkins Cortland Community College
Dryden
12-2025

Practical Nursing -

Cayuga Onondaga Boces
07.2014

A.A.S. - Paralegal Studies

Tompkins Cortland Community College
05.2006

Skills

  • Microsoft Word
  • Excel
  • Microsoft Teams
  • Outlook
  • ADP
  • Scheduling Software
  • Referral Management
  • Electronic Medical Records
  • Workflow Planning & Management
  • Staff Guidance
  • Training Program Implementation
  • Quality Improvement
  • Employee Issue Resolution
  • Medical Personnel Recruitment
  • Medication administration
  • Phlebotomy
  • IV Insertion
  • Vital signs monitoring
  • Direct patient care
  • HIPAA compliance
  • Clinical documentation
  • Inpatient care
  • EMR / EHR
  • Compassionate care

Certification

CPR & AED

Timeline

Licensed Practical Nurse, LPN

Guthrie Cortland Medical Center
03.2024 - Current

Medical Practice Manager, Pediatrics & Urgent Care

Auburn Memorial Medical Services, P.C.
09.2021 - 03.2024

Regional Practice Manager/Multi-Site Manager

WellNow Urgent Care
06.2017 - 09.2021

Site Manager

WellNow Urgent Care
01.2017 - 06.2017

Licensed Practical Nurse

WellNow Urgent Care
03.2015 - 01.2017

Practical Nursing -

Cayuga Onondaga Boces

A.A.S. - Paralegal Studies

Tompkins Cortland Community College

Associate of Science - Nursing

Tompkins Cortland Community College

Similar Profiles

CREATE PROFILE