Kevin Dooley
Chesapeake,VA
Summary
Dynamic Senior Manager with a proven track record at STIHL Inc., driving continuous improvement and enhancing product reliability. Expert in statistical process control and risk analysis, I foster team collaboration and accountability, achieving significant reductions in product defects while ensuring compliance with ISO standards.
Diligent Manager with comprehensive background in quality assurance management. Successfully led teams to identify and rectify process inefficiencies, enhancing product integrity. Demonstrated expertise in risk management and regulatory compliance.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Senior Quality Assurance Manager
STIHL Inc.
06.2007 - 11.2025
- Led quality assurance initiatives to enhance product reliability and customer satisfaction.
- Developed and implemented quality control processes to ensure compliance with industry standards.
- Conducted comprehensive audits and assessments to evaluate operational performance and process adherence.
- Mentored junior QA staff, fostering skill development and promoting best practices in quality management.
- Utilized statistical analysis tools to drive data-driven decision-making in quality improvement initiatives.
- Established key performance indicators to measure effectiveness of quality assurance programs across departments.
- Mentored junior team members, fostering a culture of continuous learning and professional development within the department.
- Optimized resource allocation by accurately forecasting project requirements and effectively managing available personnel and equipment resources.
- Provided reliable guidance for regulatory compliance matters related to industry best practices and applicable legislation changes.
- Collaborated with cross-functional teams to ensure seamless integration of quality assurance measures throughout the development lifecycle.
- Championed customer-focused initiatives, driving positive change through effective communication and collaboration with stakeholders at all levels.
- Evaluated emerging technologies and tools related to QA processes, recommending strategic investments that improved operational efficiency without compromising product excellence.
- Conducted comprehensive audits on existing systems, leading to significant improvements in overall performance and reliability.
- Streamlined QA processes for increased efficiency, resulting in reduced product defects and faster release times.
- Implemented robust risk management strategies to identify potential issues early on, mitigating potential negative impacts on project timelines and budgets.
- Spearheaded root cause analysis efforts for recurring issues, resulting in targeted solutions that prevented future occurrences.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Created and maintained quality management systems to align with industry standards.
Quality Control Manager
Cardinal MetalWorks
03.2003 - 05.2005
- Led quality assurance initiatives to enhance product reliability and reduce defects.
- Developed and implemented inspection protocols to ensure compliance with industry standards.
- Conducted root cause analysis on non-conformance reports to drive continuous improvement efforts.
- Oversaw internal audits, ensuring adherence to quality management systems and regulatory requirements.
- Established key performance indicators for quality metrics, promoting accountability across departments.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
VP - General Manager
Domatco Inc.
05.1992 - 12.2003
- Established performance metrics and accountability frameworks, driving organizational efficiency and effectiveness.
- Orchestrated resource allocation and budget management, optimizing operational capabilities across multiple departments.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
- Launched new products or services in various markets by conducting comprehensive market research studies and tailoring offerings based on customer needs analysis.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Bachelor of Science - Physics
University of North Carolina At Wilmington
Wilmington, North Carolina, NC05-1992
Skills
- Internal auditing
- ISO standards
- Corrective action planning
- Statistical process control
- Internal audits
- Risk analysis and mitigation
- Quality systems
- Employee supervision
- Team building
- Continuous improvement
- Audit coordination
- Data analysis
- Quality assurance management
- Performance metrics
- Budget management
- Budget preparation
- Systems analysis
- Process development
- Regulatory compliance
- Process analysis
- Complaint investigation
- Audit reporting
- Quality risk assessment
- CAPA management
- Quality management systems
- Supplier quality management
- Operations management
- Analytical problem solving
- Goals setting
- Quality standards determination
- Operation Monitoring
Accomplishments
- Supervised team of 50 staff members.
- Managed Quality Systems program.
- No Non-Conformances in external ISO 9001 from2009-25
- Introduction of cutting-edge Metrological/ Productionprocesses
Certification
- Certified ISO 9001 Internal Auditor, DEKRA
- Completed ISO 9001 Lead Auditor Coursework, DEKRA
- Certified Quality Engineer, ASQ
Timeline
Senior Quality Assurance Manager
STIHL Inc.
06.2007 - 11.2025
Quality Control Manager
Cardinal MetalWorks
03.2003 - 05.2005
VP - General Manager
Domatco Inc.
05.1992 - 12.2003
Bachelor of Science - Physics
University of North Carolina At Wilmington