Summary
Overview
Work History
Education
Skills
Certification
References
Work Preference
Timeline
Generic

J'Khari Jones

Woodland,NC

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Manager

Dollar General
Woodland, NC
12.2024 - Current
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Ensured compliance with industry regulations and company policies.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Utilized CCTV to detect internal losses.
  • Collaborated with law enforcement agencies to apprehend offenders.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Sorted vendor documents for efficient filing system.

Automotive Detailer

Self-employed
Woodland, NC
04.2021 - Current
  • Performed minor repairs such as replacing wiper blades or light bulbs on vehicles.
  • Applied protective coating to vinyl tops after thoroughly cleaning them with special cleansers.
  • Removed dirt and debris from upholstery, carpets and mats using brushes, vacuums and steam cleaners.
  • Checked for any damages to the vehicle's exterior or interior before beginning work.
  • Cleaned windows inside and outside of vehicle with appropriate cleaning solution and paper towels.
  • Polished chrome trim on vehicles with a cloth wheel buffer or electric polisher and buffer machine.
  • Ensured compliance with all safety regulations while performing automotive detailing tasks.
  • Adjusted water pressure settings according to type of surface being cleaned during power washing process.
  • Identified areas needing extra attention such as tar removal from bumpers or rust removal from doors.
  • Gathered supplies needed for detailing job including rags, sponges, polishing compounds and cleaning solutions.
  • Restored headlights by removing oxidation with a buffing compound then sealed the headlight lens cover.
  • Operated air compressors for blowing dust out of cracks and crevices in dashboards or consoles.
  • Applied waxes and polishes to the vehicle's body to protect its paint finish.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Served clients with on-site detailing services at businesses and homes.
  • Utilized steam cleaners and vacuums for deep cleaning of carpets, upholstery, and other surfaces.

Assistant Store Manager

Dollar General
Woodland, NC
05.2017 - 12.2024
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Assisted in recruiting efforts by interviewing candidates for open positions in the store.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Managed day-to-day operations including scheduling shifts, assigning tasks.
  • Provided training to new employees on company policies and procedures.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Maintained accurate records of all transactions, stock levels and employee performance metrics.
  • Maintained a safe working environment by enforcing safety regulations.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Analyzed zones prone to inventory loss.

Education

Bachelor of Science - Criminal Justice

Elizabeth City State University
Elizabeth City, NC
12-2021

High School Diploma -

Northampton County High School
Gaston, NC
06-2017

Skills

  • Marketing
  • Goal setting
  • Coaching and mentoring
  • Complex Problem-solving
  • Project management
  • Clear communication
  • Inventory management
  • Loss prevention
  • Team motivation
  • Microsoft office
  • Adobe
  • Friendly, positive attitude
  • Verbal communication
  • Maintenance & repair
  • Cash management
  • Staff supervision
  • Bank deposit procedures

Certification

Fema Is-00200.b

Fema Is-00700.b

Fema IS-00005-a

Fema Is-00100.c

Fema Is-00235.c

Texas Am Engineering Extension service -Nov 72021

Microsoft office word,powerpoint, excel,access

Adobe Premier

References

References available upon request.

Work Preference

Work Type

Full Time

Important To Me

Career advancementWork-life balanceCompany Culture

Timeline

Manager

Dollar General
12.2024 - Current

Automotive Detailer

Self-employed
04.2021 - Current

Assistant Store Manager

Dollar General
05.2017 - 12.2024

Bachelor of Science - Criminal Justice

Elizabeth City State University

High School Diploma -

Northampton County High School

Similar Profiles

CREATE PROFILE
J'Khari Jones