James Knight
Software Implemplentation Architect
Marble,NC
Summary
Digital Transformation Leader, Implementation Specialist and Solution Architect. Strong organizational change management background utilizing application architecture and development processes to lead growth and accelerate profitability. Technical Architecture/Project Management/Software Development - Specialist in database driven application development with an emphasis in business process automation and data integration. Vast experience in automating workflow and paperwork through organizations. Extensive experience integrating data from various sources and systems into highly useful and revenue driving database applications.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Vice President Application Engineering
Mountain Fresh Foods LLC
Marble, NC
01.2020 - Current
- Set up a business that manufactures and packages emergency food for long-term storage as a “side business”
- Designed an iPad based application to manage USDA and FDA paperwork
- Succeeded in training staff and automating paperwork to minimize necessary involvement
- Designed a modular system of products that re-used components to make the manufacturing process the most efficient
- Created and optimized the manufacturing process to flow via a software application
Sr. Software Architect & Lead Developer
Icahn Automotive Group, Pep Boys, Auto Plus
01.2018 - 09.2020
- Led Application architecture and development projects for Icahn Automotive Group, a multinational auto parts distributor and manufacturer building a system to manage the creation and validation of inventory data across all companies (Master Data Management)
- Created a completely configurable import and reporting system with the dynamic ability to create import, validate, create ETL infrastructure for data exchanges
- Heavy focus on B2B electronic data interchange (EDI) and digital B2C shopping cart integration
- Automated processes using scrips transmit data securely in flexible formats
- Created a workflow to automatically document and log activity for troubleshooting
- Automated the job scheduling process across platforms
Lead Software Architect, Developer
Flexible By Design, LLC
Marble, NC
01.2017 - 01.2018
- Application architecture and development for a variety of clients
- Developed a CRM application as a spec application for use by small business and as a demonstration of skills (most applications developed for large corporations are under NDA)
- Integrated a CRM with a wide variety of features
- Integration with QuickBooks (via a plug in)
- Google Places for auto-complete of address entry and map preview
- Phone system integration (via phone.com) and automated reverse telephone lookup of all incoming calls for preview purposes
- Integrated email (send and receive) with option to control spam on the server (receiving) side to give the appearance of “bounced” emails to control SPAM
- Currently developing a survey system that dynamically connects to legacy systems yet allows custom creation of new surveys
Lead Programmer Analyst
UPS, Supply Chain Solutions
01.2015 - 01.2017
- Reporting to the VP of supply Chain Solution and responsible for design & architecture for a mission critical application project to automate the configuration and deployment of 800+ “Promotional” web sites
- Operated as a one-man development team for a software project that was considered the #4 priority IT project for UPS
- Built a configurable Content Management System that allows program managers to set up “Templates” that can be configured and deployed to allow Marketing users to quickly set up customized “promotion” web-sites
- Expanded scope and redesigned project to far exceed initial project design while reducing timeframe and within budget
- Redesigned project to transform a data-driven application into a SaaS solution to seamlessly create association web-based services from approved templates into production
- Converted legacy ftp to secure ETL processes
- Designed proof of concept that exceeded the capability of the initial design scoped for 8 months in less than three days
- Directed digital transformation project to migrate and upgrade CMS content on UPS.com
- Designed an application to convert the current XML file structure consisting of millions of XML files into a database
- Credited at one point with keeping the project on schedule by building an essential application before the need was documented
- Assisted Contract partner companies with the design of a system to migrate the content automatically
- Have essentially run an unofficial “R&D” department that has identified issues early that might have otherwise slowed the schedule
Solution Architect
Flexible By Design
Cumming, GA
10.2011 - 08.2015
- Began working as a FileMaker consultant again in 2011
- Have leveraged knowledge and experience with FileMaker to develop solutions for, or support legacy applications for a variety of clients, including:
- Robert Michael Communications
- Supported dozens of users and managed requests and issues for several departments
- Built new applications, using current FileMaker methods on top of the current system that was built using pre-FileMaker 7 (multi-file) methods
- Developed, and began execution of a multi-year plan to migrate the company from 10-12 separate systems into a single consolidated application
- Maintained an extensive undocumented legacy system built by a previous developer that encompassed thousands of tables, layouts and scripts
- Created Adobe Captivate presentations for use in attracting new business, Union
- Assisted AAFCU and its partners in the conversion of several internal systems from another technology (VB) to FileMaker Pro
- Set up initial modules of an internal signature capture system for teller transactions at branches
- Completed a large FileMaker project for use by a division of the United Nations that synchronizes data between Switzerland, Poland, China and the United States
Met with users and management and re-designed the project request documentation and initial application design to meet the needs of the organization
Built an application that allowed users to create, manage and test XML command files created to update a remote database used by its web site and also set these commands for upload via FTP when certain fields were updated
Created a set of scripts that automatically updated images based on changes made within the data set by creating XML command files and uploading them to a remote ftp server
Reed Construction Data
Norcross, GA
07.2010 - 07.2011
- Achieved “#1 Rookie” certificate first month and was invited to the exclusive “Kicker Lunch” for hitting over 150% of quota
- Demonstrated an ability to identify and successfully open dialog with large companies.
Signal Extraprise
Pittsburgh, PA
10.2009 - 07.2010
- Established an Atlanta based Southeast sales territory for a Pittsburgh, PA based automotive and tire software company
- Developed a process of cold-calling and a developed a custom CRM system in FileMaker to track prospects
- Successfully sold a $15,000 account shortly after completing training - months before expected
- Assisted with QA and Regression testing by identifying and documenting software defects
- Worked with management and developers in the identification and design of new features
Infotraxx Systems, LLC
Atlanta, GA
04.2000 - 10.2009
- Negotiated and implemented FileMaker Pro based projects for clients ranging from construction firms to government agencies such as the City of Atlanta and State of Georgia
- Designed and created a FileMaker Pro based Point of Sale system for the automotive market that integrated data from multiple sources and over 200 tables of data
- Designed and implemented a data collection program that increased the number of all CARFAX data locations by over 2% in less than 5 months and added over 90 million records to the CARFAX database
- Managed support and de-bugging for software systems at customer stores
- Trained employees at customer stores, and designed interactive training materials using Macromedia Captivate
CTO
Talk Now Communications
Atlanta, GA
10.1999 - 04.2000
- Of a seed-funded technology startup
- Developed and managed a single system that consolidated the signup processes of multiple wireless carriers into a single system
- Deployed a system that allowed sales staff at www.Allconnect.com to submit new wireless account orders and receive confirmation securely from another physical location prior to many of the internet technologies and techniques that make this a simple task
Education
BBA - Marketing, Advertising
Georgia Southern University
Statesboro, GA 08.1989 - 05.1993
Completed coursework in "Intermediate Emergency Medical Technician" certification that resulted in National Registry of EMT (NREMT) certification and a current Georgia EMT-I State license -
Lanier Technical Institute
Skills
Application Architecture
undefinedTimeline
Vice President Application Engineering
Mountain Fresh Foods LLC
01.2020 - Current
Sr. Software Architect & Lead Developer
Icahn Automotive Group, Pep Boys, Auto Plus
01.2018 - 09.2020
Lead Software Architect, Developer
Flexible By Design, LLC
01.2017 - 01.2018
Lead Programmer Analyst
UPS, Supply Chain Solutions
01.2015 - 01.2017
Solution Architect
Flexible By Design
10.2011 - 08.2015
Reed Construction Data
07.2010 - 07.2011
Signal Extraprise
10.2009 - 07.2010
Infotraxx Systems, LLC
04.2000 - 10.2009
CTO
Talk Now Communications
10.1999 - 04.2000
BBA - Marketing, Advertising
Georgia Southern University
08.1989 - 05.1993
Completed coursework in "Intermediate Emergency Medical Technician" certification that resulted in National Registry of EMT (NREMT) certification and a current Georgia EMT-I State license -
Lanier Technical Institute
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