Jkwon Dawkins
Philadelphia,PA
Summary
With 5+ years just working in professional customer service at multiple companys Im J’kwon Dawkins, a very motivated worker/human being with alot of energy and skills and ready to take on whatever next prepared for me.
Overview
4
4
years of professional experience
Work History
Security Officer
Sovereign Security
Philadelphia, USA
03.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Collaborated with law enforcement during investigations, providing detailed reports on events.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Utilized surveillance systems to monitor activities, ensuring compliance with security standards.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
Allied Universal
Philadelphia, USA
08.2024 - 11.2024
- Skilled at working independently and collaboratively in a team environment.
- Maintained accurate records of appointments, ensuring effective scheduling for staff and clients.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Responded to emergency situations promptly, ensuring the safety of all building occupants.
- Provided exceptional customer service, addressing inquiries and resolving conflicts effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Managed guest check-in processes to ensure efficient and timely arrivals.
- Monitored lobby area for cleanliness and organization, promoting a welcoming environment.
- Checked and verified photo identification prior to granting facility access.
Security Guard
Sovereign Security
Philadelphia, USA
02.2023 - 05.2024
- Responded promptly to incidents.
- Detect signs of suspicious activity.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Investigated suspicious activities and persons to maintain security of premises.
- Properly give directions.
- Responded quickly to emergency situations to assess and deflect issues.
Warehouse Worker
Trans art logistics co
Philadelphia, USA
04.2021 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated forklifts and pallet jacks throughout warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow and reduce processing time.
- Assisted in the preparation of outgoing shipments, ensuring timely delivery schedules were met.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Education
High school diploma or GED -
El centro big picture
Philadelphia, PA06.2022
Skills
- Packaging
- Front Desk
- Responsibility
- Hospitality
- Load & Unload
- Stocking
- Strong Communication
- Security
- Customer Service
- Leadership
- Teamwork
- Kitchen Experience
- Heavy Lifting
- Writing/Reading
- Cleaning & sanitation
- Flexible and adaptable
- Active listening
- Patients
- Great with kids
- Learning
- Etc
Languages
English, Native or Bilingual
Timeline
Security Officer
Sovereign Security
03.2025 - Current
Security Officer
Allied Universal
08.2024 - 11.2024
Security Guard
Sovereign Security
02.2023 - 05.2024
Warehouse Worker
Trans art logistics co
04.2021 - 01.2022
High school diploma or GED -
El centro big picture
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