Hi, I’m
J'Lynn Diaz
Feeding Hills,Massachusetts
Summary
Goal-oriented, caring with students of different learning levels and backgrounds. Always ready to step in and positively impact student learning or teacher wellbeing with timely support. Reliable in maintaining orderly spaces and preparing daily materials. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
1
Certification
1
Trauma Informed
1
CPI
Work History
Springfield Public Schools, Massachusetts
Para Professional
11.2021 - Current
Job overview
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Helped teacher prepare instructional material and displays.
- Helped teachers manage bus loading and unloading.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Reported on student progress, behavior, and social skills to parents.
Clinical And Support Options
Administrative Assistance
06.2017 - Current
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Smith And Wesson Security Solutions
Pistol Assembler
03.2021 - 10.2021
Job overview
- Assembled parts correctly according to specifications, reducing quality issues.
- Participated in projects requiring assembly of large and small components.
- Completed tasks on time to meet quality and safety standards.
- Followed safety protocols to maintain safe working environment.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
Dicks Sporting Goods
Cashier
09.2019 - 02.2021
Job overview
- Monitored self-checkout systems and provided help in resolving complex problems.
- Processed refunds and exchanges in accordance with company policy.
- Stocked, tagged and displayed merchandise as required.
- Addressed customer needs and made product recommendations to increase sales.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Greeted customers entering store and responded promptly to customer needs.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
Education
Springfield Central High SchoolSpringfield, MA
High School Diploma
05.2020
University Overview
- Honoree of English ElA
- Award of Dual Enrollment in Medical Terminology
- 3.6 GPA
Skills
- Verbal and Written Communication
- Special Education
- Skill-Building Support
- Conflict Resolution Techniques
- Behavior Improvements
- Reading and Writing Support
- Behavior Management
- Caring and Empathetic Demeanor
- Insurance Eligibility Verifications
- Risk Management
- Trauma informed
- CPI
Certification
- Certified CPR
Timeline
Para Professional
Springfield Public Schools, Massachusetts
11.2021 - Current
Pistol Assembler
Smith And Wesson Security Solutions
03.2021 - 10.2021
Cashier
Dicks Sporting Goods
09.2019 - 02.2021
Administrative Assistance
Clinical And Support Options
06.2017 - Current
Springfield Central High School
High School Diploma
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