J. Mark Elsenbroek II
Waterford,MI
Summary
Task-oriented and eager to try new things with a hands-on learning style. I believe communication is key for effective business, and I enjoy collaborating with others to facilitate their needs. My background is in manufacturing, from machine tool operator to technical advisor, and into sales. I am interested in exploring opportunities beyond manufacturing to leverage and utilize my skills.
Overview
9
9
years of professional experience
Work History
EDM Consumables Sales Engineer
SST Consumables
Auburn Hills, Michigan
04.2023 - Current
- Collaborated with customers to identify their technical needs, and recommend products.
- Provided technical support during the sales process to ensure client satisfaction.
- Generated machine leads through cold calling and customer visits.
- Provided price quotes and negotiated contracts to align with customer budgets and company profit margins.
- Utilized CRM software to track leads, customer interactions, and sales progress.
EDM Applications Engineer
Makino
Auburn Hills, Michigan
05.2017 - 03.2023
- Conducted technical presentations and product demonstrations to potential clients to showcase product benefits.
- Assisted in troubleshooting complex engineering issues for customers.
- Assisted in creating marketing materials that highlighted product advantages and applications.
- Created detailed documentation for software installation and user guides.
- Provided training sessions for clients on new application features.
Education
Bachelor of Science - Manufacturing Engineering
Ferris State University
Big Rapids, MI05-2017
Skills
- Customer satisfaction focus
- Effective communication
- Product demonstrations
- Client training sessions
- Customer support
- Documentation creation
- Technical presentations
- Cold calling
Timeline
EDM Consumables Sales Engineer
SST Consumables
04.2023 - Current
EDM Applications Engineer
Makino
05.2017 - 03.2023
Bachelor of Science - Manufacturing Engineering
Ferris State University