Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Projects
Timeline
Generic

Jose M. C. Javier III

Dublin,CA

Summary

Results-driven Computer Science graduate with a creative and analytical mindset. Possesses a unique ability to blend intuition with technical proficiency for effective problem-solving. Demonstrated success in navigating complex challenges through meticulous attention to detail. Proven track record of delivering impactful results in collaborative project environments. Eager to leverage skills in software development and problem-solving to contribute value to a dynamic team. Adept at adapting to new technologies and committed to continuous learning.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Technical Field Specialist

Cognizant / Google
12.2022 - Current
  • Exceeded client expectations by delivering comprehensive and accurate field data for experimental technologies within 24-hour time frames.
  • Ensured quality control with thorough verification of collected information, minimizing errors and inaccuracies.
  • Identified and troubleshooted hardware and software bugs before issue escalation.
  • Operated specialized GNSS/INS positioning receivers to gather accurate ground truth data.
  • Developed scripts to automate workflow procedures, eliminating human error and boosting productivity.
  • Created training materials for new hires, ensuring comprehensive understanding of job requirements.
  • Manages and updates experimental requests through ticketing systems, facilitating communication with engineering teams.

Customer Service II Co-worker

IKEA
02.2017 - 11.2022
  • Fulfilled & verified after-sales orders for accuracy & integrity.
  • Investigated problems, developed solutions, prepared reports, and worked with Independent Service Providers (ISPs) as needed to resolve customer complaints.
  • Performed merchandise returns of customer goods.
  • Trained and mentored the growth and development of new hires, & created workflow documentation for future trainees.
  • Operated point-of-sale (POS) systems to transact customer purchases.
  • Provided rudimentary first-level IT support using personal knowledge and formal education.

Package Handler

UPS
11.2016 - 01.2017
  • Attached identifying tags to containers or marked them with identifying information.
  • Moved freight to and from various areas using trucks, tractors, other equipment, or by hand.
  • Sorted cargo before loading and unloading.
  • Adjusted controls to guide, position, or move equipment, such as cranes and conveyor belts.

Education

Bachelor of Science - Computer Science

CALIFORNIA STATE UNIVERSITY EAST BAY
Hayward, CA
05.2022

Skills

  • C Programming Language
  • Java Programming Language
  • Python Programming Language
  • Structured Query Language
  • Machine Learning
  • Software Design
  • Cybersecurity Awareness, Practices, & Principles
  • IT Support
  • Intuitive
  • Critical Thinking
  • Attention to Detail

Accomplishments

    · Top 75 Finalist in the 2018 IBM Vault Challenge

Certification

  • Working towards CompTIA Security+ Certification

Projects

  • Appointment Alert System - A program created in a team to manage and encrypt basic patient data, store appointment information for those patients, & send text reminders to them about upcoming appointments using the Twilio API.


  • Guess Who: Galactic Local Group Edition - A game based around the board game Guess Who, using the various galaxies in the local group as subjects to guess with.


  • Battleship - A recreation of the game Battleship in C++, using command-line interactions and ASCII graphics, complete with all the functionalities of the original game.


  • Duplicate File Finder - A program used to find potential file duplicates regardless of file extension. Able to be run through command-line arguments or through program execution.


  • Basic Artificial Neural Network Spreadsheet - An excel spreadsheet containing a barebones ANN, capable of learning how to identify objects through repeated runs of calculus mapped to three layers of three neurons each.

Timeline

Technical Field Specialist

Cognizant / Google
12.2022 - Current

Customer Service II Co-worker

IKEA
02.2017 - 11.2022

Package Handler

UPS
11.2016 - 01.2017

Bachelor of Science - Computer Science

CALIFORNIA STATE UNIVERSITY EAST BAY
Jose M. C. Javier III