Jermika Depas
Executive Assistant
Tuxedo Park,NY
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Xpert Medical Billing Group
Monroe, NY
01.2016 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Updated and maintained confidential databases and records.
- Processed travel expenses and reimbursements for executive team and senior management group.
Event curator
Party Pack Crew
01.2015 - Current
- Planner for children parties, holiday events and mascot pop-up events
- Procured talented individuals, performing artists and musicians to entertain guests during special events.
- Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
- Networked at creative events to identify new talent and artistic works in local areas.
SOCIAL MEDIA/MARKETING COORDINATOR
NevaeH Gems & Stones
01.2011 - Current
- Improved social media reach by creating Facebook pages and debuting new marketing strategies targeting niche audience.
- Strategized and developed video content for client's website and social media publications.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
- Managed paid social media advertising campaigns to reach and engage target audiences.
Brand Ambassador
Village Of Spring Valley Parks & Recreation
01.2015 - 01.2018
- For various clients and responsible for building customer interest through in-person and virtual events, Coordinated recreational events for local youths such as camp activities, field trips, and Spring Valley Day event
INTERNET SALES
AGENT, Rockland Hyundai
01.2016 - 01.2017
- Communicate effectively with internet customers and prospects via phone and email
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
ADMINISTRATIVE CLERK
The New York Times
01.2013 - 01.2015
- Receive, review, and compare documents, forms, and applications for completeness and accuracy
- Update important and confidential files ensuring organized work flow
- Perform data entry services regarding employee information and accounting
CUSTOMER CARE REPRESENTATIVE
PCF, The New York Times
01.2008 - 01.2009
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Generated weekly and monthly reports to highlight customer service performance and measure milestones.
LEGAL ASSISTANT
Law Office of L’tanya Watkins
01.2007 - 01.2008
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Education
M.S - Public Administration
John Jay College School of
Criminal Justice
Certification, Paralegal Studies - undefined
Rockland Community College
B.S - Criminal Justice
Monroe College
Skills
Microsoft Office SuiteAdobe AcrobatSocial MediaCustomer ServiceData EntryOrganization & PlanningLeadership & Problem-SolvingResearch & Writing SkillsCampaign Coordination &FundraisingComputer Maintenance
Resourceful
Conflict management
Extensive vocabulary
Budgeting
Schedule & calendar planning
Business administration
Schedule Management
Project Management
Employee training and development
Technical Support
Office management
Administrative support
Advanced MS Office Suite
Filing and data archiving
Timeline
Executive Assistant
Xpert Medical Billing Group
01.2016 - Current
INTERNET SALES
AGENT, Rockland Hyundai
01.2016 - 01.2017
Event curator
Party Pack Crew
01.2015 - Current
Brand Ambassador
Village Of Spring Valley Parks & Recreation
01.2015 - 01.2018
ADMINISTRATIVE CLERK
The New York Times
01.2013 - 01.2015
SOCIAL MEDIA/MARKETING COORDINATOR
NevaeH Gems & Stones
01.2011 - Current
CUSTOMER CARE REPRESENTATIVE
PCF, The New York Times
01.2008 - 01.2009
LEGAL ASSISTANT
Law Office of L’tanya Watkins
01.2007 - 01.2008
M.S - Public Administration
John Jay College School of
Criminal Justice
Certification, Paralegal Studies - undefined
Rockland Community College
B.S - Criminal Justice
Monroe College