Jermika Depas
Executive Assistant
Tuxedo Park,NY
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
17
17
years of professional experience
Work History
Executive Assistant
Xpert Medical Billing Group
Monroe, NY
01.2016 - Current
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Updated and maintained confidential databases and records.
- Processed travel expenses and reimbursements for executive team and senior management group.
Event curator
Party Pack Crew
01.2015 - Current
- Planner for children parties, holiday events and mascot pop-up events
- Procured talented individuals, performing artists and musicians to entertain guests during special events.
- Managed all paper and digital documentation related to accessions, loans, transfers and other collections-related transactions.
- Networked at creative events to identify new talent and artistic works in local areas.
SOCIAL MEDIA/MARKETING COORDINATOR
NevaeH Gems & Stones
01.2011 - Current
- Improved social media reach by creating Facebook pages and debuting new marketing strategies targeting niche audience.
- Strategized and developed video content for client's website and social media publications.
- Trafficked advertisements to target audience using specific algorithms for focused exposure.
- Collaborated with sales, product management, and web development teams to create specific marketing campaigns across multiple platforms.
- Increased user base by promoting brand awareness and launching key marketing efforts.
- Managed relationships with third-party vendors and suppliers to facilitate prompt delivery of services.
- Managed paid social media advertising campaigns to reach and engage target audiences.
Brand Ambassador
Village Of Spring Valley Parks & Recreation
01.2015 - 01.2018
- For various clients and responsible for building customer interest through in-person and virtual events, Coordinated recreational events for local youths such as camp activities, field trips, and Spring Valley Day event
INTERNET SALES
AGENT, Rockland Hyundai
01.2016 - 01.2017
- Communicate effectively with internet customers and prospects via phone and email
- Manage Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintain an ongoing customer database to capture repeat business
ADMINISTRATIVE CLERK
The New York Times
01.2013 - 01.2015
- Receive, review, and compare documents, forms, and applications for completeness and accuracy
- Update important and confidential files ensuring organized work flow
- Perform data entry services regarding employee information and accounting
CUSTOMER CARE REPRESENTATIVE
PCF, The New York Times
01.2008 - 01.2009
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Generated weekly and monthly reports to highlight customer service performance and measure milestones.
LEGAL ASSISTANT
Law Office of L’tanya Watkins
01.2007 - 01.2008
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Negotiated settlements and mediated disputes to create mutually beneficial solutions and maintain positive relationships.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
Education
M.S - Public Administration
John Jay College School of
Criminal Justice
Certification, Paralegal Studies - undefined
Rockland Community College
B.S - Criminal Justice
Monroe College
Skills
Microsoft Office Suiteundefined
Timeline
Executive Assistant
Xpert Medical Billing Group
01.2016 - Current
INTERNET SALES
AGENT, Rockland Hyundai
01.2016 - 01.2017
Event curator
Party Pack Crew
01.2015 - Current
Brand Ambassador
Village Of Spring Valley Parks & Recreation
01.2015 - 01.2018
ADMINISTRATIVE CLERK
The New York Times
01.2013 - 01.2015
SOCIAL MEDIA/MARKETING COORDINATOR
NevaeH Gems & Stones
01.2011 - Current
CUSTOMER CARE REPRESENTATIVE
PCF, The New York Times
01.2008 - 01.2009
LEGAL ASSISTANT
Law Office of L’tanya Watkins
01.2007 - 01.2008
M.S - Public Administration
John Jay College School of
Criminal Justice
Certification, Paralegal Studies - undefined
Rockland Community College
B.S - Criminal Justice
Monroe College
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