Jmelia Rogers

• Answered customer telephone calls promptly and appropriately handled needs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
• Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.

• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
• Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
• Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.

• Met customer needs through polite, friendly and attentive service.
• Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
• Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
• Helped customers complete purchases, locate items, and join reward programs.

typically include assisting with activities of

daily living such as bathing, dressing, and

feeding patients.