Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

J. MICHAEL HORN

Mount Dora

Summary

Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Manager

Ultimate Environmental Solutions
10.2021 - 03.2024
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Produced and reviewed protocol reports for contractors and homeowners to understand exactly how to remediate problem areas according to state guidelines.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with homeowners and property management through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.

Chef De Partie

Walt Disney World Resort
09.2020 - 08.2021
  • Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
  • Trained kitchen new staff to perform various preparation tasks under pressure.
  • Demonstrated strong multitasking abilities, managing multiple stations during busy service periods.
  • Maintained well-organized mise en place to keep work consistent.
  • Rotated stock to use items before expiration date.
  • Operated all kitchen equipment safely to prevent injuries.
  • Contributed to a positive kitchen atmosphere through effective communication and collaboration with team members.
  • Complied with portion and serving sizes as per restaurant standards.
  • Prepared items for roasting, sautéing, frying, and baking.
  • Maintained high standards of cleanliness and organization, ensuring a safe and efficient workspace.

Entertainment Coordinator

Universal Orlando Resort
08.2016 - 03.2020
  • Coordinated and implemented training programs
  • Submitted payroll reports and correcting internal errors prior to the end of the applicable pay period
  • Responded to common inquiries and complaints from guests
  • Maintained an open door policy with both performers and entertainment staff
  • Organized auditions and casting calls for entertainers, maintaining an updated database of diverse talents available for future bookings.
  • Liaised with technical crews to guarantee smooth audiovisual setups and troubleshoot any potential issues before showtime.
  • Fostered long-term partnerships with entertainers by providing personalized support throughout the booking and performance process.
  • Implemented innovative ideas for audience engagement to keep guests entertained throughout the duration of events.

Costume Lead/Dresser

Universal Orlando Resort
09.2011 - 07.2016
  • Monitored dry cleaning and repair orders as they came into the department, including checking orders in upon return from vendors and notifying supervisors of any discrepancies
  • Created daily reports for supervisors to use in their daily meetings
  • Enforced quality control procedures during events
  • Coordinated fittings for new and existing performers
  • Dressed performers for special events
  • Assisted with event preparation and break down of costumes, props and sets

Kitchen Manager

Kinneret Apartments
07.2009 - 09.2011
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Created and developed monthly menus for residents.
  • Ensured kitchen followed strict Kosher guidelines on a daily basis
  • Ordered and purchased supplies for the kitchen
  • Acted as the liaison between staff and the Board of Directors for the Kinneret Council on Aging
  • Maintained a clean and safe work environment, adhering to all.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.

Education

Le Cordon Bleu
01.2012

undefined

Rollins College
01.2005

undefined

Tavares High School
01.1998

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project management tracking
  • Strong interpersonal skills
  • Strategic planning
  • Effective schedule coordination
  • Client relations
  • Kitchen organization
  • Proper food handling
  • Food presentation
  • Guest services
  • Hospitality management
  • Creative direction
  • Event coordination

Certification

  • ServeSafe Sanitation Manager 2012 Certification #9070369
  • Kosher Certification 2014 Kinneret Apartments

Timeline

Project Manager

Ultimate Environmental Solutions
10.2021 - 03.2024

Chef De Partie

Walt Disney World Resort
09.2020 - 08.2021

Entertainment Coordinator

Universal Orlando Resort
08.2016 - 03.2020

Costume Lead/Dresser

Universal Orlando Resort
09.2011 - 07.2016

Kitchen Manager

Kinneret Apartments
07.2009 - 09.2011

undefined

Rollins College

undefined

Tavares High School

Le Cordon Bleu

Similar Profiles

CREATE PROFILE
J. MICHAEL HORN