Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janella M. Van Zee

Sioux Falls,SD

Summary

Hardworking and dependable candidate with strong organizational skills, successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

33
33
years of professional experience

Work History

Captioning Agent – Remote

Sorenson - CaptionCall by Sorenson
09.2021 - Current
  • Generated accurate captions on clients’ telephone screens utilizing automatic speech recognition software through diligent review and editing of live captions in realtime,
  • Maintained a thorough understanding of industry regulations, ensuring compliance with FCC standards at all times.

General Worker – Child Nutrition

Sioux Falls School District – Edison Middle School
08.2020 - 09.2021
  • Quickly prepared, set up and served food items during fast-paced lunch periods
  • Cleaned and sanitized work areas to maximize productivity and safety
  • Operated cash register to accept payments and make cash deposits into lunch accounts
  • Assisted in training new staff of operational procedures, fostering teamwork and consistency in performance

Lunchbox Education Assistant – Child Nutrition

Sioux Falls School District – Sonia Sotomayor Elementary School
08.2018 - 03.2020
  • Set up and served food items for breakfast; set up and operated cash register for lunch
  • Monitored cafeteria supplies and reordered as needed
  • Cleaned and sanitized prep area, service area and cafeteria tables
  • Generated and printed weekly reports

Kitchen Assistant – Food Service

Bellevue Public Schools – Bellevue West High School
08.2015 - 08.2017
  • Assisted in meal preparation, ensuring adherence to safety and sanitation standards.
  • Operated cash register with accuracy to accept payments and deposits into lunch accounts
  • Maintained cleanliness of kitchen equipment and work areas, promoting a safe environment.

Administrative Assistant

Goodman Financial Group
04.2006 - 10.2010
  • Supported President of company with administrative tasks
  • Properly prepared and submitted insurance applications and provided follow-up communication with clients about status of policies
  • Maintained client files and administrative files according to compliance regulations

Commercial Loan Assistant

Great Southern Bank – St. Louis Loan Production Office
03.2005 - 04.2006
  • Supported two Commercial Lending Vice Presidents with administrative tasks
  • Prepared and coordinated loan closings with customers, attorneys, title companies
  • Managed office administrative tasks, loan files, supplies and equipment

Legal Secretary

Robert Half Legal
01.2005 - 03.2005
  • Temporary assignment at law firm Watchel Shafer & Dolan, LLC
  • Provided computer support to three civil litigation attorneys

Women’s Ministry Leader

St. Louis Church of Christ
10.2000 - 05.2003
  • Assisted in organizing events and community service projects promoting spiritual growth and community bonding
  • Public speaking at various events and small group teaching sessions addressing women's needs within the congregation
  • Designed, edited and produced weekly bulletins, flyers and other documents
  • Mentored volunteer leaders, fostering leadership skills and ensuring effective ministry operations.

Legal Secretary - Business Litigation

O’Melveny & Myers, L.L.P.
12.1999 - 10.2000
  • Managed support to three associate attorneys optimizing workflow and meeting deadlines
  • Transcribed, edited, proofread and filed documents with accuracy
  • Properly prepared expense reports and document mailings

Administrative Project Support – NASA/Johnson Space Center

MRI Technologies
06.1997 - 09.1999
  • Maintained database for the Portable Computer System (PCS) Project
  • Coordinated weekly Configuration Control Board (CCB) meetings
  • Curator for the PCS and CCB websites
  • Wrote work instructions for project tasks and maintain project quality records
  • Prepared monthly and weekly project status, schedule and budget report meetings

Credit and Customer Services Supervisor

Foley’s Department Store
05.1995 - 06.1997
  • Lead training classes for new employees on call center policies and customer service standards
  • Counseled and coached employees on performance and productivity issues to help them achieve success
  • Developed reference charts and training materials focused on employee development and performance enhancement

General Office Clerk – Business Litigation

Vinson & Elkins, L.L.P.
10.1992 - 05.1995
  • Provided clerical support to multiple department attorneys and secretaries supporting the firm's daily operations

Education

Bachelor of Business Administration - Management

University of Houston
Houston, TX
05.1995

Skills

  • Attention to detail
  • Excellent communication
  • Multitasking Abilities
  • Reliability
  • Self motivation
  • Time management abilities

Timeline

Captioning Agent – Remote

Sorenson - CaptionCall by Sorenson
09.2021 - Current

General Worker – Child Nutrition

Sioux Falls School District – Edison Middle School
08.2020 - 09.2021

Lunchbox Education Assistant – Child Nutrition

Sioux Falls School District – Sonia Sotomayor Elementary School
08.2018 - 03.2020

Kitchen Assistant – Food Service

Bellevue Public Schools – Bellevue West High School
08.2015 - 08.2017

Administrative Assistant

Goodman Financial Group
04.2006 - 10.2010

Commercial Loan Assistant

Great Southern Bank – St. Louis Loan Production Office
03.2005 - 04.2006

Legal Secretary

Robert Half Legal
01.2005 - 03.2005

Women’s Ministry Leader

St. Louis Church of Christ
10.2000 - 05.2003

Legal Secretary - Business Litigation

O’Melveny & Myers, L.L.P.
12.1999 - 10.2000

Administrative Project Support – NASA/Johnson Space Center

MRI Technologies
06.1997 - 09.1999

Credit and Customer Services Supervisor

Foley’s Department Store
05.1995 - 06.1997

General Office Clerk – Business Litigation

Vinson & Elkins, L.L.P.
10.1992 - 05.1995

Bachelor of Business Administration - Management

University of Houston

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Janella M. Van Zee