A hard worker, dedicated, prompt, experience in law enforcement, security, sales, etc. Professional with strong background in maintaining safety and security in correctional environments. Skilled in conflict resolution, crisis management, and ensuring compliance with regulations. Valued for teamwork and reliability, adaptable to changing demands, and focused on achieving results. Effective communicator with solid understanding of surveillance systems and inmate management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Detention Officer
Bamberg County Detention Center
08.2024 - Current
Supervised inmate activities to ensure compliance with facility regulations.
Conducted regular safety inspections of premises and equipment for operational integrity.
Assisted in crisis intervention, de-escalating potentially volatile situations among inmates.
Maintained accurate inmate records and documentation in accordance with state guidelines.
Collaborated with law enforcement agencies during inmate transport and processing procedures.
Trained new staff on detention center protocols and emergency response procedures.
Implemented efficiency improvements in daily operations to enhance security measures.
Processed inmates by taking photographs and fingerprints.
Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Took custody of prisoners from arresting officers to begin processing into detention facility.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Transported prisoners throughout facility and off-site to medical appointments and court appearances.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Wrote daily reports and maintained logs of inmate activities and behaviors.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Attended to feeding, housing, and physical well-being of inmates.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
Police Officer
Denmark City Hall
08.2022 - 12.2022
Spoke with residents on a regular basis in order to build a rapport and become a familiar face in the community.
Supervised crowds at busy events such as parades and sporting events to prevent injuries.
Enforced traffic laws, ensuring public safety through effective patrol and monitoring of roadways.
Responded to emergency calls, providing timely assistance and support during critical incidents.
Conducted thorough investigations, gathering evidence and witness statements to resolve cases effectively.
Collaborated with community members to build trust and enhance public relations initiatives.
Prepared detailed incident reports, documenting findings for legal and administrative purposes.
Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
Answered emergency calls for help from citizens and business owners.
Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
Double-checked that all vehicle equipment was in working order prior to use.
Patrolled assigned areas, looking for signs of unrest in homes, businesses, and public roads.
Was responsible for actively patrolling assigned areas in order to prevent and detect traffic violations.
Security Officer
Securitas Security Services USA
09.2021 - 08.2022
Monitors activity and traffic in assigned areas in order to enforce rules and regulations and to notify visitors of violations.
Monitored and authorized the entry and exit of employees and visitors every day.
Reviewed security camera footage and live feeds to spot trespassers and criminal activity.
Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors.
Was in charge of daily monitoring and patrolling of buildings, grounds, and construction sites.
Patrolled and monitored the premises on foot.
Maintained accurate records of daily activities and incidents for reporting purposes.
Assisted in training new security staff on protocols and emergency procedures.
Collaborated with team members to develop effective security strategies and solutions.
Reported suspicious activities and persons to law enforcement.
Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind.
Reviewed camera and system feeds for any discrepancies and notified the appropriate people.
Secured various doors in the office and the main building.
Delivery Driver
Pizza Hut
06.2021 - 08.2021
Double-checked all delivery deliveries against shipping instructions before delivering to customers.
Interacted with customers to determine their needs and sales opportunities.
Spoke with customers on the phone as well as in person.
Choose the best routes in accordance with delivery instructions to meet tight deadlines.
Informed customers about discounts, special offers, and programs to improve the customer experience.
Carefully loaded items into the delivery vehicle to prevent damage during transport.
Kept track of customer orders.
Completed all required paperwork in legible and neat handwriting.
Followed all company policies and procedures during my shift.
Was in charge of delivering food to the customer's location.
Kept a clean and orderly appearance during my shift.
Customer Service Associate
Roses Discount Store
11.2020 - 06.2021
Credit cards, checks, gift cards, and coupons were all processed by me.
Educated customers about promotions to increase sales.
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans.
Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls.
Trained team members to work as cashiers in accordance with company policies and procedures.
Looked over weekly sales circulars and kept track of price changes.
Helped customers by answering their questions and completing their requests.
Used cash registers and POS systems to request and record customer orders and compute bills.
Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
Efficiently and accurately processed a large number of transactions.
Add up all of the payments I've received throughout the day.
Handled POS transactions such as checks, cash, credit card purchases, and refunds.
Kept well-stocked cashier lanes and store shelves to promote strong sales.
Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift.
Greeted customers with a smile and offered prompt and dedicated assistance.
Examined and resolved discrepancies between accounting data and cash drawer data.
Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
Education
High School Diploma - Criminal Justice
University of Phoenix
Phoenix, AZ
High School Diploma -
Denmark-Olar High School
Denmark, SC
05-2016
Skills
Calm in emergency situations
Traffic control
Criminal law knowledge
Communication skills
Court preparation
Electronic surveillance
Relationship building and management
Security Guard License
MS Office proficiency
Conflict resolution techniques
Safety and security
Excellent multi-tasker
Critical thinking
Active listening
Cash drawer balancing
Shelf-cleaning
Coupons and gift cards
Computer literate
Excellent verbal communication
Heavy lifting
Money management
Territory Sales Experience
Customer service
Coin counting
Cleaning and sanitizing
Store merchandise handling
Cash register operations
Store cleanliness and appearance
[Product or Service] upselling
Sales
Credit card authorizations
Refunds and exchanges
Receipt and refund issuance
Scanner operations
Bagging assistance
Staff training
Patience and tolerance
Emergency response
Behavioral observation
Physical restraint
Body and cell searches
De-escalation techniques
Key control
Security procedures
Inmate supervision
Report preparation
Headcounts
Inmate monitoring
Surveillance
Mental alertness
Crisis intervention
Crisis management
Security and sanitation checks
Gate control
Defensive techniques
Prisoner escort
Inmate rights
Inmate transport
Booking procedures
Incident reporting
Central and pod control
File maintenance
Correctional facility procedures
Search and seizure procedures
Disciplinary actions
Negotiation
Activity supervision
Courtroom practices
Weapons training
Criminal investigations
Teamwork
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Reliability
Organizational skills
Excellent communication
Decision-making
Substance Abuse Knowledge
Relationship building
Team coordination
Documentation skills
Physical fitness
Interpersonal skills
Certification
Certified Detention Officer, South Carolina Criminal Justice Academy