Junaye Wilson
Lorain,OH
Summary
Experienced and detail-oriented professional with a strong background in facility operations, maintenance management, and team leadership. Skilled in training and developing team members, ensuring compliance with facility standards, and coordinating repair and maintenance projects to minimize downtime and optimize store functionality. Proven ability to resolve operational issues quickly to maintain a smooth operation. Strong communicator, committed to ensuring a safe and functional environment that meets organizational goals.
Overview
10
10
years of professional experience
Work History
Customer Service Supervisor
United States Post Office
06.2015 - Current
- Collaborated with regional stakeholders to identify areas for improvement in facility operations, ensuring that maintenance and repair strategies aligned with broader business goals and revenue targets.
- Responded to facility related emergencies, collaborating with vendors and internal teams to resolve issues promptly and minimize disruptions, maintaining a clean, safe environment for staff and customers.
- Worked with senior leadership to prioritize and approve critical facility upgrades, ensuring that projects aligned with company goals and budgetary constraints.
- Managed facility budgets effectively, maintaining operations within set financial parameters while achieving facility standards and operational efficiency.
- Managed maintenance and repair schedules for critical store infrastructure, ensuring timely resolution of issues with minimal impact on daily operations.
- Successfully addressed equipment malfunctions and ensured repairs were completed before the next scheduled delivery, achieving 100% operational uptime for the day.
- Trained new team members on proper maintenance practices, equipment use, and facility standards, contributing to smoother daily operations and reduced downtime.
Education
Nursing
Lorain County Community College
Elyria, OHSkills
- Facility Maintenance
- Repair Management
- Budgeting & Cost Control
- Safety Compliance
- Risk Management
- Team Leadership
- Staff Training
- Strong Communication
- Problem Solving Skills
- Time Management
Timeline
Customer Service Supervisor
United States Post Office
06.2015 - Current
Nursing
Lorain County Community College
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