Jessica N. Gray
Dallas
Summary
Goal-oriented recruiting professional that is highly motivated and focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Strategic thinker and project manager with a proven success record in building and sustaining company growth while managing change management. Organized and dependable at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Early Talent Recruiter
Populus Group - Caterpillar, Inc.
03.2023 - Current
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Advertised job opportunities on social media platforms and job boards.
- Developed recruiting strategies to identify qualified candidates and build network.
- Collaborated with hiring managers to understand job requirements and expectations.
- Emphasized job benefits and perks to applicants to improve organization's attractiveness.
Talent Sourcer
Populus Group - Caterpillar, Inc.
03.2022 - 03.2023
- Developed recruiting strategies to identify qualified candidates and build network.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Restoration Consultant
Parker Young Construction, LLC/Rescon Restoration
05.2020 - 02.2022
- Provided strategic advice, consultative solutions to executives to identify restoration problems while developing cost-effective solutions.
- Handled and deescalate customer’s concern and issues reducing number of calls forwarded to the management team.
- Provided quality support to the accounting department to manage and streamline multiple accounting processes within the company.
- Coordinated employee placements and administrative details.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Logistics Project Manager
Smart Circle, Inc.
04.2018 - 05.2020
- Planned the logistics of material for multiple locations ensuring effective execution of material logistics functions.
- Negotiated shipping and supplier costs and worked to improve the efficiency of the company’s supply chain
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Maintained inventory levels accuracy through control systems and corrective actions.
- Managed risk and developed risk mitigation plans, as well as different strategies.
Operations Manager, Customer Experience
ProCare Medical Center
01.2017 - 02.2018
- Tasked with streamlining the companies 5 other locations to implement company new processes improvement plan.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Office Manager
ProCare Medical Center
07.2015 - 01.2017
- Oversaw the day-to-day operational and staffing activities, planning, coordinating, directing, and supervising various elements of a medical facility
- Trained staff on myriad of training modules to include personal and professional development
- Tracked patient’s issues, proposing solutions and/or directing to appropriate department
- Provided strategic advice to leadership team on people management driving organizational development, team effectiveness and employee engagement solutions.
Education
Associate of Science - Psychology
Southwest Tennessee Community College
Memphis, TNBachelor of Science - Professional Studies / Chemistry
University of Memphis
Memphis, TNSkills
- Sourcing Strategies
- Adaptability
- Decision Making
- Problem Solving
- Project Management
- Self-Motivated Work Ethic
- Organizational Skills
- Process Improvement
- Expert LinkedIn Sourcing
- Resume Screening
- Candidate Assessment
- Diversity Recruitment
Timeline
Early Talent Recruiter
Populus Group - Caterpillar, Inc.
03.2023 - Current
Talent Sourcer
Populus Group - Caterpillar, Inc.
03.2022 - 03.2023
Restoration Consultant
Parker Young Construction, LLC/Rescon Restoration
05.2020 - 02.2022
Logistics Project Manager
Smart Circle, Inc.
04.2018 - 05.2020
Operations Manager, Customer Experience
ProCare Medical Center
01.2017 - 02.2018
Office Manager
ProCare Medical Center
07.2015 - 01.2017
Associate of Science - Psychology
Southwest Tennessee Community College
Bachelor of Science - Professional Studies / Chemistry
University of Memphis
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