Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jnia Seigle

Mount Vernon

Summary

Results-driven Client Support Specialist skilled in critical thinking and exceptional customer service. Proven ability to resolve inquiries efficiently and develop strong client relationships, contributing to increased satisfaction and positive outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Home Health Aide

Amazing Home Care
The Bronx, NY
07.2024 - Current
  • Assisted clients with daily living activities, ensuring comfort and safety in home environments.
  • Monitored and documented client health status changes, communicating effectively with healthcare professionals.
  • Developed individualized care plans based on client needs, enhancing overall quality of life.
  • Provided companionship and emotional support to clients, fostering positive relationships and trust.

Client Support Specialist

Amerisave Mortgage
Atlanta, GA
09.2021 - 03.2022
  • Provided exceptional customer support, resolving inquiries and issues efficiently.
  • Assisted clients in mortgage application processes, ensuring accuracy and compliance with regulations.
  • Collaborated with underwriting team to expedite loan approvals and improve client satisfaction.
  • Utilized CRM software to track client interactions and streamline communication efforts.

Education

High School Diploma -

Kingstree High School
Kingstree, SC

Skills

  • Patient care
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Certification

  • HHA - Home Health Aide

Languages

English
Full Professional

Timeline

Home Health Aide

Amazing Home Care
07.2024 - Current

Client Support Specialist

Amerisave Mortgage
09.2021 - 03.2022

High School Diploma -

Kingstree High School