Jessica Smith

*Strong observation and interpersonal communication skills

*Experienced in providing quality patient care

*Able to retain large amounts of information at a quick pace

*Advocate for patient’s rights; strive to understand a patient’s needs and concerns.

*Communicates well with doctors, colleagues, patients, and families

*Hardworking and energetic; flexible; adapt easily to changes of environment and work schedule

*Maintain critical thinking skills essential to providing competent and dignified patient care

*Personable; interface effectively with patients, families, and nursing staff.

*Proven ability to create a positive working environment that uplifts patients’ spirits.

*The ability to work successfully with groups of people to achieve desired outcomes is essential. The ability to accurately communicate both verbally and in writing in a clear and concise manner at all levels of the organization is imperative

*An understanding of how to communicate both positive and negative outcomes is critical

*Sense of urgency with demonstrated success in a fast-paced and deadline-oriented environment

*Ability to communicate tactfully, verbally, and in writing with department heads, managers, coworkers, and vendors to resolve problems and negotiate resolutions

*Prioritizes key tasks - Identifies more critical and less critical activities and tasks; adjusts priorities when appropriate

*Excellent knowledge of infection control policies and procedures

*Solid understanding of principles in asepsis, disinfection, sterilization, isolation, and general infection control practices

*Provided direct patient care with multiple medical issues, both routine and critical care.

*Triage patients and determine priority of care based on physical, psychological, and social needs.

*Perform a comprehensive age specific assessment.

*Closely monitor patients to identify signs of arrhythmias and other life threatening complications.

*Administer multiple types of medications utilizing the "five rights".

*Evaluate patients overall condition and response to treatment through personal observation and assessment in addition to analysis of data.

*Collaborate with physicians and other health care team members to discuss patients conditions and medical needs.

*Able to be flexible with my assignments to suit the needs for the department.

*Safely transfer patients to appropriate areas.

*Provide the discharged patients with clear aftercare instructions, allowing for any questions if necessary.

*Assist the physician during delivery, treatment, examination, and surgical procedures.

*Administer prescribed medications and monitored the patient’s vital signs.

*Monitor fetal heart rate for abnormalities and communicated them to the physician on duty.

*Monitor contraction patterns, fetal heart rates, and communicate them to the physician as ordered.

*Modify the patient’s treatment plan as required by the patient’s responses and condition.

*Provides pre-, intra-, and post-operative care to patients undergoing C-sections.

*Communicates with providers in reference to any medical changes for mothers or infants

*Provide administration of NRP (Neonatal Resuscitative Program) to infants in need of advanced medical care due to health conditions and/or complications

*Communicates with parents to update them on their child's care, educate them on home care, and answer questions or direct them to medical staff who can answer their questions.

*Ensure care center environments remain safe and child friendly.

*Provide post-partum care (continued care, monitoring, fundal massages, education, treatments, and interventions) as per protocol

*Provide newborn care (continued care, monitoring, screenings, and education for parents)

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Offering medical care, such as dispensing medications, performing diagnostic tests (as ordered (labs, PKUs, transcutaneous bilirubins, congenital heart screenings, hearing screens)), operating monitoring devices, providers with treatment administration, and consulting with the healthcare team to discuss, implement, and evaluate patient care plans.

*Order labs, radiology, and treatments as instructed by the provider

*Offering medical care, such as dispensing medications, performing diagnostic tests (as ordered (labs, PKUs, transcutaneous bilirubins, congenital heart screenings, hearing screens)), operating monitoring devices, providers with treatment administration, and consulting with the healthcare team to discuss, implement, and evaluate patient care plans.

*Order labs, radiology, and treatments as instructed by provider

*Communicate directly with patients and families in reference to medical care.

*Recording medical information and maintaining accurate patient records.

*Educate patients on wound care (per provider orders), healing processes, and post-surgical care.

*Newborn (baby) nurse, assist RNs with newborn/infant care once there has been a successful delivery

*Assist RNs and providers with obtaining initial measurements on newborns/infants

*Communicating with providers in reference to any medical changes for mothers or infants

*Assist with the administration of NRP (Neonatal Resuscitative Program) to infants in need of advanced medical care due to health conditions and/or complications

*Communicating with parents to update them on their child's care, educate them on home care, and answer questions or direct them to medical staff who can answer their questions.

*Ensuring care center environments remain safe and child friendly.

*Provide post-partum care (continued care, monitoring, fundal massages, education, treatments, and interventions) as per protocol

*Provide newborn care (continued care, monitoring, screenings, and educations for parents)

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Screen patients prior to provider visit to assess medications, pain, concerns, obtain results of diagnostic exams, radiology, labs, etc.

*Order labs, radiology, and consults as instructed by provider

*Communicate directly with patients and families in reference to medical care

*Obtain consents for surgical procedures, give patients pre-operative/prep instructions, schedule surgeries, etc.

*Educate patients on wound care (per provider orders), healing processes, and post-surgical care.

*Conduct analysis to identify and categorize potential risks

*Assist physician with minor procedures (lacerations, crush injuries, excisions, etc.)

*Assist patients in the referral process (BJACH is a referral based (Tricare) hospital) and sometimes need guidance on the process a referral takes prior to and after being seen.

*Perform Telederm (process of obtaining past medical history of dermatological issues, medications, and pictures and send all of that information to SAMMC for an evaluation, diagnosis, and treatment plan via a secure website).

*Provide administrative support for the Risk Management/Infection Control/Patient Safety team. Perform a wide variety of duties such as: monthly reporting, reconciliation, etc.

*Infection control specialist for the clinic to ensure infection control/patient safety policies and procedures are compliant and maintained.

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Communicate directly with patients and families in reference to medical care

*Triage patients and provide necessary labs, injections, education, etc.

*Educate patients on wound care, diabetic education, medication education, etc., as instructed by the provider

*Refer patients to specialists and/or diagnostic procedures

*Assist physician with minor procedures (lacerations, crush injuries, excisions, etc.)

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Assessed infectious conditions with patients, staff and the environment, and implemented appropriate control measures.

*Direct patient care

*Responsible for working closely with supervisor/provider to address issues and delays that can cause a failure to meet or maintain compliance.

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Assess patients and relay information accordingly

*Maintain a record of intake and output

*Insert and remove IVs, foley catheters, and perform wound care per MD orders

*Competent/fluent with CPSI computer system

*Conducted regular rounds to identify and assist in treating patient infections

·*Assisted with the drafting and implementation of infection control procedure policies

*Assessed infectious conditions with patients, staff, and the environment, and implemented appropriate control measures.

*Responsible for working closely with supervisor/provider to address issues and delays that can cause a failure to meet or maintain compliance.

*Collaborate, educate and consult with Customer Service/Claims Operations, Sales and Marketing and Health Care Services to ensure consistent work processes and procedural application of clinical criteria.

*Coordinates community resources with emphasis on the development of natural support system. Coordinates benefits, regulations, laws and public entitlement programs for members

*Conduct analysis to identify and categorize potential risks

*Works with quality/patient safety/infection control to maintain policies and procedures in accordance with facility protocol

*Complete comprehensive assessments to develop a care plan and utilize clinical expertise to evaluate patients need for alternative services.

*Triage patients and send them for the appropriate labs and x-rays

*Communicate directly with patients and families in reference to medical care

*Call in prescriptions to pharmacies directly under physician supervision

*Competent/fluent with Dr. First/RCopia MU (electronic prescribing and meaningful use systems)

*Educate patients on wound care (per MD orders), diabetic education, medication education, administer injections, disease processes, etc.

*Assist physician with minor procedures (lacerations, crush injuries, nail removals, etc.)

*Drawing up joint injections for the physician to administer

*Refer patients to specialists and/or diagnostic procedures

*Relay doctors’ orders to consulting facilities as needed

*Maintained inventory of all sanitation supplies used to disinfect patient areas

*Assisted with the drafting and implementation of infection control procedure policies

*Assessed infectious conditions with patients, staff and the environment, and implemented appropriate infection control measures.

*Passed medications at “pill call”

*Instructed clients regarding preventive care and health management

*Responsible for scheduling appointments

*Established priorities for interventions according to risk to patient, staff and facility.

*Responsible for communicating with the pharmacy to order medications