Jo-Ann Burgos
Queens
Summary
Creative fashion stylist specializing in trend analysis and seasonal wardrobe curation. Strengths in customer relationship management and personal shopping contribute to a heightened client experience and increased sales.
Overview
14
14
years of professional experience
Work History
Fashion Stylist
Celine
Manhattan
03.2022 - Current
- Curated seasonal wardrobe selections for diverse clientele.
- Collaborated with department manager to ensure alignment of styling with brand vision and trends.
- Assisted clients in selecting outfits for special events and personal styling needs.
- Developed visual merchandising strategies to enhance in-store displays and customer experience.
- Conducted trend research to inform styling choices and seasonal recommendations.
- Managed inventory of accessories and garments to ensure availability for client styling appointment.
- Coordinated fittings of garments, shoes, and accessories with department manager.
- Analyzed customer feedback to identify areas for improvement in styling techniques.
Field Trainer
Valentino SpA
Manhattan
06.2015 - 12.2021
- Delivered training sessions on product knowledge and customer service techniques.
- Developed tailored training materials to enhance retail staff performance.
- Conducted field assessments to evaluate training effectiveness and identify improvement areas.
- Collaborated with management to align training programs with company objectives.
- Mentored new team members, fostering a supportive learning environment.
- Facilitated workshops on visual merchandising and brand representation in store displays.
- Provided ongoing coaching to sales associates, increasing customer engagement.
- Maintained accurate records of all trainings conducted, including evaluations to learners and managers.
- Report weekly to the Americas Director and monthly to Valentino Academia, Milan.
Fashion Specialist
Giorgio Armani
Manhattan
07.2011 - 05.2015
- Advised clients on outfit selection and accessory coordination to highlight physical attributes.
- Curated wardrobes, accessories, and footwear that complemented client features.
- Collaborated with merchandising teams to improve product displays and enhance visual appeal.
- Conducted market research to identify emerging fashion trends and consumer preferences.
- Organized exclusive fashion events to showcase new collections and engage clients.
Education
BBA - Educational Technology
UCB
Puerto RicoMBA - Technology Management
University of Phoenix
Arizona Skills
- Visual merchandising and wardrobe curation
- Trend analysis and client styling
- Inventory management
- Customer relationship management
- Personal shopping
- Seasonal styling
- Accessorizing
- Wardrobe styling
- Mentoring team members
Languages
Spanish
Native/ Bilingual
Timeline
Fashion Stylist
Celine
03.2022 - Current
Field Trainer
Valentino SpA
06.2015 - 12.2021
Fashion Specialist
Giorgio Armani
07.2011 - 05.2015
BBA - Educational Technology
UCB
MBA - Technology Management
University of Phoenix