Jo-Anne Williams
Newport News,VA
Summary
Dedicated and adaptive professional with a desire to utilize my education, skills and experience to support children, adolescents, adults and families to achieve success and a better quality of life.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Co-Lead Teacher
University Instructors
Newport News, VA
02.2024 - 06.2024
- Monitored student progress and provided individualized support when needed.
- Facilitated small group activities to promote critical thinking skills.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Encouraged positive social interactions between students through active listening techniques.
Early Intervention Service Coordinator
Versability Resources
Hampton, VA
10.2021 - 03.2024
- Developed individualized family service plans for families with infants and toddlers.
- Provided guidance to families on how to access community resources, such as health care services, early childhood education, and other social services.
- Monitored progress of children's development using assessments and evaluations.
- Facilitated communication between families and team members regarding the IFSP process.
Special Education Instructional Assistant
Newport News Public School Dst
Newport News, VA
09.2011 - 10.2021
- Provided assistance to students with special needs, including those with physical and learning disabilities.
- Assisted in the development of Individual Education Plans for students with special needs.
- Supported teachers by helping to implement classroom instruction and activities.
- Organized instructional materials and resources for use in the classroom setting.
- Utilized positive reinforcement techniques to encourage appropriate behavior from students.
Office Manager
Computer Solutions
Newport News, VA
10.2009 - 08.2012
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Substitute Teacher
Newport News Public School Dst
Newport News , VA
09.2009 - 06.2011
- Provided instruction and guidance to students in the absence of a regular teacher.
- Monitored student progress throughout the day.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
Therapeutic Counselor
Newport News Parks and Recreation
Newport News, VA
09.2007 - 10.2009
- Assisted clients in setting realistic goals and objectives to help them achieve their desired outcomes.
- Maintained client progress notes and records in accordance with professional standards and regulations.
- Organized recreational and educational activities for clients according to individual needs.
School Age Facilitator
Newport News Parks and Recreation
Newport News, VA
09.2006 - 08.2007
- Organized recreational games and activities for children to participate in before and after school hours.
- Facilitated group discussions among students on topics such as bullying prevention, conflict resolution.
- Developed and implemented lesson plans and activities for children of various ages.
- Supervised a group of 10-15 children in an after school program setting.
- Planned team building activities designed to promote respect among peers.
Psychiatric Technician
Riverside Behavioral Health Center
Newport News, VA
01.2002 - 08.2003
- Provided direct patient care and monitored patients' physical, mental, and emotional status.
- Observed patient behaviors and reported any changes or concerning issues to the psychiatrist or nurse practitioner.
- Performed crisis intervention services when needed including evaluating potential risks posed by clients' behaviors or actions.
Mental Health Technician
Woodside Hospital
Newport News, VA
10.2000 - 12.2002
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Encouraged positive behaviors through rewards systems when appropriate.
- Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
Education
Bachelor of Arts -
Christopher Newport University
Newport News, VA05-2023
Skills
- Customer service
- Motivational interviewing
- Effective communication
- Crisis intervention
- Behavior management
- Teaching/Coaching
- Community outreach
- Case management
- Records management
- Microsoft Office
Certification
- Certified Early Intervention Case Manager
- CPR-AED-First Aid
Timeline
Co-Lead Teacher
University Instructors
02.2024 - 06.2024
Early Intervention Service Coordinator
Versability Resources
10.2021 - 03.2024
Special Education Instructional Assistant
Newport News Public School Dst
09.2011 - 10.2021
Office Manager
Computer Solutions
10.2009 - 08.2012
Substitute Teacher
Newport News Public School Dst
09.2009 - 06.2011
Therapeutic Counselor
Newport News Parks and Recreation
09.2007 - 10.2009
School Age Facilitator
Newport News Parks and Recreation
09.2006 - 08.2007
Psychiatric Technician
Riverside Behavioral Health Center
01.2002 - 08.2003
Mental Health Technician
Woodside Hospital
10.2000 - 12.2002
Bachelor of Arts -
Christopher Newport University