Summary
Overview
Work History
Education
Skills
Drivers License Class
Personal Information
Additional Comments
References
Certification
Timeline
Generic

Byron Butler

Bakersfield,CA

Summary

Polished Group Home Manager with drive to create environment where both residents and staff members thrive. Enthusiastic professional with background in program planning, recommending modifications to existing programs and advocating for residents.

Overview

18
18
years of professional experience
1
1
Certification

Work History

New Start Youth Facility

Lead Facility Manager
09.2012 - Current

.

  • Collaborated with cross-functional teams to create comprehensive wealth management strategies, addressing diverse client needs.
  • Enhanced residents'' quality of life by developing and implementing individualized care plans.
  • Reduced staff turnover by providing comprehensive training programs and fostering a supportive work environment.
  • Increased resident satisfaction with daily activities by tailoring programming to individual interests and needs.
  • Ensured safety and well-being of residents, conducting regular home inspections and coordinating necessary maintenance.
  • Streamlined group home operations through effective budget management and resource allocation.
  • Assisted residents in achieving personal goals by offering guidance, support, and encouragement throughout the process.
  • Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
  • Promoted independence among residents by teaching essential life skills, such as cooking, cleaning, and money management.
  • Facilitated conflict resolution among residents, resulting in improved communication skills and interpersonal relationships within the group home setting.
  • Cultivated a positive living environment by organizing social events and outings designed to foster camaraderie among residents.

DIRECT CARE STAFF

Mentor Network
02.2009 - 07.2013
  • Assisted in care for Men and women with mental retardation and Alzheimer and performed duties as house cleaning and more
  • Provided excellent direct care service
  • Also driving to and from different sites.
  • Enhanced patient well-being by providing compassionate and attentive care in daily routines.
  • Assisted with personal hygiene tasks for improved health and dignity of patients.
  • Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
  • Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
  • Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.

DIRECT SERVICE PROFESSIONAL

GOODSHEPARD COMMUNITYS
01.2008 - 02.2012
  • I ASSIST CLIENTS WITH THERE DALIY LIVING
  • ALSO STAY ORGANIZED WITH ALL PAPER WORK
  • SHOWED MY CLIENTS LOVE
  • Driving around with clients.
  • Enhanced client satisfaction by providing personalized support and assistance in daily living activities.
  • Improved clients'' independence through the development of individualized care plans and goal-setting initiatives.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Scheduled daily and weekly care hours for client caseload.
  • Replaced bandages, dressings and binders to care for wounds and encourage healing.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Customer Service Manager

Sears
05.2009 - 12.2010
  • Assisted clients with cashier and also with the men’s section giving service .
  • Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
  • Increased team productivity by providing ongoing training and support to customer service representatives.
  • Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
  • Reduced customer complaints, proactively addressing issues and implementing effective solutions.

JOB COACH

Barc
03.2007 - 04.2010
  • Assist clients with detail sites coaching them on how to work efficiently and safely
  • Drive clients to and from work sites.
  • Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
  • Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
  • Enabled successful career advancements by assisting experienced professionals in updating skills and knowledge relevant to their industry.
  • Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
  • Organized impactful networking events that connected job seekers directly with hiring managers and potential employers.

CUSTOMER SERVICE

Acs
06.2006 - 11.2009
  • Provided support to the sales team, ensuring all sales and service objectives were met
  • Duties included answering customer queries, problem solving and providing detailed information on new products
  • Worked with new customers in the development of new accounts and the implementation of new systems
  • Assisted in the development of new policies and procedures
  • Assisted in the training of new customer service representatives and associates
  • Generated repeat business through successful client follow-up.
  • Provided exceptional customer service and addressed customer inquiries.
  • Providing excellent customer service by promptly answering patient inquiries.

Education

High School Diploma -

West High School
Bakersfield, CA
06.2006

Skills

  • Cash Flow Management
  • Professional relationships
  • Resident Documentation
  • Transportation Coordination
  • Medication Administration
  • Scheduling
  • State Reporting Requirements
  • Debt management strategies
  • Risk Assessment Abilities
  • Care Coordination
  • Behavioral support
  • Staff Supervision

Drivers License Class

C (passenger car)

Personal Information

Willing To Relocate: Yes

Additional Comments

I get along well with others while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

References

Available on request

Certification

  • Certified [CPI Trainer], [New Start]

Timeline

New Start Youth Facility

Lead Facility Manager
09.2012 - Current

Customer Service Manager

Sears
05.2009 - 12.2010

DIRECT CARE STAFF

Mentor Network
02.2009 - 07.2013

DIRECT SERVICE PROFESSIONAL

GOODSHEPARD COMMUNITYS
01.2008 - 02.2012

JOB COACH

Barc
03.2007 - 04.2010

CUSTOMER SERVICE

Acs
06.2006 - 11.2009

High School Diploma -

West High School
  • Certified [CPI Trainer], [New Start]
Byron Butler