Jo Bryant
Red Oak
Summary
Trustworthy Fraud Investigator with 8+ years of experience conducting complex investigations, performing detailed case analysis, and collaborating with law enforcement to mitigate financial crime. Adept at identifying fraud patterns, reviewing documentation, conducting interviews, and ensuring compliance with AML, regulatory, and organizational standards.
Overview
11
11
years of professional experience
Work History
Fraud Investigator
Goldman Sachs Asset Management
02.2020 - Current
- Conduct in-depth fraud investigations, including identity theft and high-risk transactions.
- Perform background checks and fraud pattern analysis.
- Prepare investigative reports for leadership and law enforcement.
- Collaborate with agencies on complex fraud rings and elder exploitation cases.
- Summarized all key information regarding investigation into detailed report for delivery to client.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
Fraud Specialist
Capital One
04.2017 - 01.2020
- Investigated loan, credit, and insurance fraud cases exceeding $70,000.
- Processed 3,500+ monthly loan applications with accuracy and compliance.
- Reviewed funding documentation and validated financial records.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
Customer Service Coordinator
Capital One Auto Finance
04.2016 - 02.2017
- Coached new hires and improved call center productivity.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Corporate Collections Administrator
NCH
04.2015 - 04.2016
- Reduced delinquency rates through strategic collections.
- Processed refunds, adjustments, and reconciliations.
Insurance Prior Authorization Processor
CVS Caremark
12.2014 - 04.2015
- Coordinated prior authorizations with physicians and insurers.
- Ensured compliance with prescription plan guidelines.
Education
BBA - Small Business Administration & Management
Grand Canyon University
05-2028
High School Diploma -
Lancaster High School
Lancaster, TX05-2007
Skills
- Fraud Detection & Prevention
- Anti–Money Laundering (AML)
- BSA/OFAC Compliance
- Financial Crime Investigations
- Data Analysis & Case Documentation
- Evidence Review & Reporting
- Risk Assessment & Mitigation
- Customer & Law Enforcement Interface
- Case Management Systems
- KYC / EDD / CDD Procedures
- Fraud & AML Expertise: Fraud Investigations, AML Compliance, BSA/AML, Financial Crimes, Transaction Monitoring
- Investigative Skills: Evidence Collection, Witness Interviews, Background Checks, Case Summaries
- Risk & Compliance: Risk Mitigation, Internal Controls, Confidential Data Handling, Identity Verification
- Operational Skills: Case Management Systems, SOP Adherence, Workflow Management, Report Writing
- Technical Skills: Microsoft Office, Google Workspace, Documentation Platforms
Timeline
Fraud Investigator
Goldman Sachs Asset Management
02.2020 - Current
Fraud Specialist
Capital One
04.2017 - 01.2020
Customer Service Coordinator
Capital One Auto Finance
04.2016 - 02.2017
Corporate Collections Administrator
NCH
04.2015 - 04.2016
Insurance Prior Authorization Processor
CVS Caremark
12.2014 - 04.2015
BBA - Small Business Administration & Management
Grand Canyon University
High School Diploma -
Lancaster High School
Cover Letter
- Jo Bryant
- Red Oak, TX 75154
- 469-933-9957 | Tybrena.Bryant@gmail.com
- [Date]
- Dear Hiring Manager,
- I am writing to express my interest in the Fraud Investigator or AML Analyst role within your organization. I bring more than eight years of experience conducting fraud investigations, analyzing financial activity, and supporting law enforcement collaborations.
- At Goldman Sachs Asset Management, I manage high-risk investigations, perform detailed evidence reviews, and prepare regulatory-ready case documentation. My work includes detecting fraud patterns, identifying red flags, and ensuring compliance with AML and internal policies.
- Previously at Capital One, I investigated high-value fraud cases and performed thorough loan documentation analysis. My background spans fraud prevention, risk mitigation, compliance support, and customer remediation.
- I am confident that my investigative mindset, attention to detail, and commitment to protecting customers and organizations make me a strong fit.
- Thank you for your consideration.
- Sincerely