Summary
Overview
Work History
Education
Skills
Mailing Address
Timeline
Generic
Jo Corey

Jo Corey

North Bangor,NY

Summary

Versatile and dedicated professional with a proven track record at MILC,adept in multitasking and organization,alongside exceptional customer service skills.Excelled in enhancing patient quality of life and streaming

Overview

9
9
years of professional experience

Work History

Consumer Directed Personal Assistant

MILC- Maximizing Independent Living Choices
06.2024 - 02.2025
  • Administered medications according to prescribed schedules, maintaining accurate records.
  • Trained new staff on best practices for client care and service delivery.
  • Implemented infection control protocols, enhancing overall client safety.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.

Key Holder

Dollar General Store
07.2024 - 10.2024
  • Supervised store operations, ensuring compliance with safety and merchandising standards.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Managed inventory levels, conducting regular audits to maintain stock accuracy.
  • Implemented promotional displays to enhance product visibility and drive sales.
  • Collaborated with management to develop strategies for improving store performance and customer satisfaction.
  • Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
  • Oversaw cash handling processes, ensuring accuracy during transactions and end-of-day reconciliations.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Consumer Directed Personal Assistant

MILC- Maximizing Independent Living Choices
03.2016 - 04.2021
  • Managed scheduling and calendar coordination for executive meetings.
  • Assisted in preparing reports and presentations for internal communication.
  • Maintained organized filing systems for efficient document retrieval.
  • Handled correspondence, ensuring timely responses to inquiries and requests.
  • Provided compassionate care to clients, ensuring comfort and safety in daily activities.
  • Assisted with personal hygiene tasks, promoting dignity and respect for individuals served.
  • Monitored vital signs, reporting changes to healthcare professionals for timely response.
  • Trained new aides on best practices in patient care and safety protocols.
  • Maintained accurate records of client progress and communicated effectively with team members.
  • Developed strong relationships with clients, fostering trust and enhancing overall satisfaction with services provided.
  • Assisted patients in maintaining personal hygiene routines, enhancing their overall quality of life.
  • Accompanied patients during recreational activities or therapy sessions for support and encouragement towards a healthier lifestyle.
  • Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.
  • Assisted patients with mobility exercises, promoting increased independence and overall wellbeing.
  • Prevented complications from chronic illnesses by closely monitoring symptoms and administering prescribed treatments accordingly.
  • Documented daily activities and progress reports for accurate record-keeping and efficient communication among caregivers team members.
  • Aided in meal preparation according to specific dietary requirements, contributing to better nutrition management for patients.
  • Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations.
  • Facilitated effective communication between patients and their healthcare providers by serving as an advocate for the patient''s needs.
  • Transported patients to doctor appointments or other outings, enabling them to maintain social connections and enjoy community events.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Followed nutritional plans to prepare optimal meals.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Non-Emergency Medical Driver

A1 Cab Corp.
03.2019 - 07.2020
  • Ensured timely and safe transportation of non-emergency medical patients to appointments.
  • Maintained compliance with safety regulations and protocols during daily operations.
  • Assisted patients with boarding and deboarding, ensuring comfort and accessibility.
  • Communicated effectively with healthcare providers to coordinate patient schedules.
  • Monitored vehicle conditions regularly, performing basic maintenance checks as needed.
  • Developed rapport with patients, fostering trust and ensuring a positive transportation experience.
  • Improved patient satisfaction by providing timely and safe transportation to medical appointments.
  • Managed emergency situations calmly and efficiently, contacting appropriate personnel when necessary.
  • Completed accurate documentation of all trips, maintaining records in accordance with company policy and regulatory requirements.
  • Improved fuel efficiency through careful route planning and adherence to traffic laws, reducing overall operational costs for the organization.
  • Collaborated with dispatchers to optimize scheduling and route planning for maximum efficiency.
  • Developed strong relationships with regular patients to foster trust in our services.
  • Demonstrated excellent customer service skills, addressing patient concerns promptly and professionally.
  • Conducted thorough pre-transport assessments to identify any potential issues or special accommodations needed for each patient.
  • Maintained a clean and comfortable vehicle for patients, ensuring a positive experience during transport.
  • Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
  • Reduced missed appointment rates by consistently arriving on time and communicating effectively with healthcare providers.

Education

High School Diploma -

Chateaugay Central School
Chateaugay, NY
06.2007

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Strong work ethic
  • Strong communication skills
  • Creative thinking capacity
  • Strong problem solver
  • Attention to detail
  • Time management expertise
  • Detail-oriented mindset
  • Dedicated team player
  • Appointment scheduling
  • Exceptional organization
  • Valid Driver's license
  • Commitment to quality and service
  • Errands
  • Professional and mature
  • Administrative support
  • Advanced interpersonal skills
  • Schedule management
  • Complex Problem-solving
  • Efficient note-taking
  • Resourceful
  • Discretion and confidentiality
  • Filing and data archiving
  • File and database management
  • Report writing
  • Microsoft office proficiency
  • Social media savvy
  • Flexible schedule
  • Client satisfaction
  • Expense management
  • Organizing and preparing meetings
  • Event planning
  • Client relations
  • Travel coordination
  • Travel arrangements
  • Spreadsheet management
  • Housekeeping
  • Customer needs assessment

Mailing Address

27 Wagner Road North Bangor NY, 12966

Timeline

Key Holder

Dollar General Store
07.2024 - 10.2024

Consumer Directed Personal Assistant

MILC- Maximizing Independent Living Choices
06.2024 - 02.2025

Non-Emergency Medical Driver

A1 Cab Corp.
03.2019 - 07.2020

Consumer Directed Personal Assistant

MILC- Maximizing Independent Living Choices
03.2016 - 04.2021

High School Diploma -

Chateaugay Central School

Similar Profiles

CREATE PROFILE