Jo-Elian Figueroa

1. Worked front counter, drive-thru and other areas.

• 2. Took orders, prepared meals, and collected payments.
• 3. Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• 4. Worked well with teammates and accepted coaching from management team.
• 5. Collaborated with team members to complete orders.
• 6. Improved customer satisfaction by providing friendly and efficient service at the register.
• 7. Cleaned and maintained all areas of restaurant to promote clean image.
• 8. Kept food preparation area, equipment, and utensils clean and sanitary.
• 9. Assisted other team members to achieve goals.
• 10. Promoted a positive work environment through effective communication and teamwork among staff members.
• 11. Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• 12. Became familiar with products to answer questions and make suggestions.
• 13. Trained new team members on procedures, customer service, and sales techniques.
• 14. Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• 15. Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
• 16. Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• 17. Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
• 18. Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
• 19. Addressed guest needs, questions, or concerns to create optimum experience onboard.
• 20. Operated cash register to ring up final bill and process various forms of payment.
• 21. Prepared products following restaurant, health, and safety standards and procedures.
• 22. Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
• 23. Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
• 24. Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
• 25. Kept kitchen, counter and dining areas cleaned and sanitized.
• 26. Accurately operated cash register to process customer payments.
• 27. Provided excellent customer service by greeting customers and meeting quality expectations.
• 28. Stocked shelves to organize aisles in assigned department.
• 29. Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
• 30. Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
• 31. Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
• 32. Prepared recipe ingredients by washing, peeling, cutting, and measuring.
• 33. Observed customer purchases in line and differentiated between standard portions.
• 34. Delivered exceptional service as illustrated through multiple positive Yelp reviews.
• 35. Ensured accurate order fulfillment with diligent attention to details while assembling meals.
• 36. Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
• 37. Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
• 38. Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
• 39. Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
• 40. Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Followed supervisor instructions to complete tasks on time.
• Kept work area clean, dry, and free of debris to prevent incidents and accidents.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
• Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
• Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
• Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
• Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
• Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
• Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
• Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
• Gently moved glassware, crystal, and other delicate items to prevent breakage.