Summary
Overview
Work History
Education
Skills
Timeline
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Jo-Ellen Russell

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

31
31
years of professional experience

Work History

Licensed Nail Technician

Self-employed Booth Renter
05.1993 - Current
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Boosted salon revenue by upselling additional services and retail products to clients.
  • Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Established strong client relationships through exceptional customer service and communication skills.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
  • Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
  • Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Participated in local community events as a representative of the salon, showcasing our offerings to potential clientele within the area.
  • Contributed to the salon''s cohesive brand image by maintaining a polished appearance and professional demeanor at all times.
  • Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Practiced highest standards of sanitation and sterilization of salon equipment.
  • Recorded weekly supply and inventory needs and made regular orders for replenishment.

Sales Associate

The Children's Place
11.2005 - 10.2010
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed returns, exchanges and refunds in accordance with store policy.

Preschool Lead Teacher

Child Safe Daycare Center
08.1993 - 06.2001
  • Enhanced student learning experiences by incorporating hands-on activities and group projects into lesson plans.
  • Promoted a positive classroom environment, fostering respect, empathy, and teamwork among students.
  • Organized class field trips to relevant educational destinations, enhancing students'' understanding of course material in real-world contexts.
  • Developed strong rapport with each child individually, ensuring their emotional well-being within the preschool setting while fostering an inclusive community.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Provided open and loving environment where children direct learning process.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Planned and prepared activities for [age] students.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Established positive relationships with students and families.
  • Created safe and nurturing learning environment for preschoolers.
  • Planned and executed activities to stimulate physical, social and intellectual growth.

Education

Associate of Arts - Early Childhood Education

Notre Dame College
Manchester NH
05.1993

Skills

  • Customer Needs Assessment
  • Verbal/Written Communication
  • Excellent People Skills
  • Professional Demeanor
  • Outgoing Personality
  • Early Childhood Education
  • Organizational and Planning Skills
  • Cleaning Techniques
  • Cash Handling Accuracy
  • Attention to detail
  • Nail Treatments

Timeline

Sales Associate

The Children's Place
11.2005 - 10.2010

Preschool Lead Teacher

Child Safe Daycare Center
08.1993 - 06.2001

Licensed Nail Technician

Self-employed Booth Renter
05.1993 - Current

Associate of Arts - Early Childhood Education

Notre Dame College

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Jo-Ellen Russell