Jo Ellen Young
Philadelphia,PA
Summary
Highly motivated emerging leader with a strong background in team management and strategic planning. Display notable strengths in problem-solving, decision-making, and conflict resolution skills essential for leadership roles. Proven ability to drive change and foster a collaborative environment while demonstrating commitment towards organizational growth and success.
Overview
9
9
years of professional experience
Work History
Emerging Leader Program/CEO Intern
Center for Employment Opportunities
Philadelphia, USA
11.2024 - Current
- Onboarding experience including outreach, intake, presentation and finalization of profiles
- Assist with facilitating new hire paperwork and file management
- Facilitate case management meetings including setting goals, discussing challenges, and making referrals
- Assist program participants with job search activities including resume preparation and interview practice
- Enter data in Salesforce system completely and accurately, conduct quality assurance checks on key program paperwork including enrollment documents and paychecks
Machine Operator
Amazon
Middletown, USA
09.2020 - 03.2023
- Operated and monitored industrial machinery, ensuring efficient production processes and meeting daily output targets
- Conducted regular quality checks on finished products, identifying defects and implementing corrective measures to maintain high standards
- Collaborated with the maintenance team to perform routine equipment maintenance, minimizing downtime and ensuring continuous operation
- Demonstrated expertise in troubleshooting machinery issues, resolving technical problems promptly to prevent production delays
- Maintained accurate production logs and records, documenting machine performance and output for analysis and improvement purposes
E-Commerce Associate
Shorts Marine
Millsboro, USA
01.2016 - 07.2018
- Managed and updated product listings on e-commerce platforms, including adding new products, updating descriptions, and adjusting pricing
- Ensured product information is accurate, consistent, and optimized for search engines (SEO)
- Handled order fulfillment from processing to shipping, including verifying and packing orders
- Monitored and managed inventory levels to ensure product availability and minimize stockouts
- Handled returns, exchanges, and complaints in accordance with company policies
Education
Diploma -
Sun Valley High School
Aston, PennsylvaniaCecil County Community College
Northeast, MDSkills
- Strong Technical Computer Skills
- Microsoft Office Suite
- Clear Oral and Written Communication
- Attentive Listener
- Empathetic Listener
- Detail-Oriented Organizer
- Effective Time Management
- Organizational Prioritization Expertise
- Skilled in Managing Multiple Tasks
- Effective Team Leader
- Performance-Focused Mindset
Timeline
Emerging Leader Program/CEO Intern
Center for Employment Opportunities
11.2024 - Current
Machine Operator
Amazon
09.2020 - 03.2023
E-Commerce Associate
Shorts Marine
01.2016 - 07.2018
Diploma -
Sun Valley High School
Cecil County Community College