Jhoanna Baker
Marysville,CA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Marysville Post Acute
Marysville, CA
03.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Nursing Assistant
NHC Healthcare
03.2022 - 07.2022
- Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
- Assessed vitals and noted medical information to report changes to nursing staff and physicians.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Implemented fall prevention techniques as specified in plan of care.
- Recorded patient conditions and vital signs before and after medical operations.
- Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Patient Care Technician -Med/Surgical Technician
South Georgia Medical Center
11.2019 - 01.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Recorded patient conditions and vital signs before and after medical operations.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted with CPR and airway clearing procedures during emergencies.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Coordinated with nurses to assess and prepare patients for tests and medical procedures.
- Collected blood samples for lab analysis to diagnose disease or screen for health problems.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Safely transferred patients to wheelchair or stretchers for transportation to other departments.
- Took blood pressure measurements and reported to nurse or physician if above or below normal levels.
- Facilitated communication patients, visitors, nurses, physicians and other hospital personnel.
- Stocked and replenished patient care areas with appropriate supplies.
- Applied and educated patients on orthopedic devices like crutch walking.
- Triaged patients to award priority to patients with more severe complications.
- Turned and repositioned bedridden patients to prevent bedsores.
- Contributed to efficient emergency department operations by effectively prioritizing and managing tasks.
- Streamlined workflow within the Emergency Department by actively identifying bottlenecks that impeded efficiency and collaborating with the multidisciplinary team to resolve them.
- Collected and transported specimens to prepare for lab testing.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Cashier
Walmart Neighborhood
03.2018 - 05.2019
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
Bagger
Moody Air Force Base
03.2016 - 02.2018
- Collected shopping carts from parking lot and returned to store.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Bagged customer items in alignment with industry best practices.
- Returned unwanted merchandise to appropriate store shelves.
- Answered customer questions regarding products and store services.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
- Greeted customers to build rapport and increase customer satisfaction.
Cashier
Bowling Alley
01.2015 - 02.2017
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
Deli Clerk
Safeway Grocery Store
03.2013 - 11.2013
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Responded to customer questions regarding product availability.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Informed customers of deli specials to increase profits.
- Documented and entered special orders for event catering and party trays.
- Followed recipes and customer requests to prepare meals.
- Checked signage and pricing to verify accurate displays on counters and in cases.
Education
Certified Nursing Assistant -
Sisu Care
Marysville, PA2024
Certificate - Certified Phlebotomy Technician
American Allied Health
10.2022
Skills
- Catheter Change and Preparation
- Monitoring Fluids
- Patient Care and Safety
- Medical Terminology Knowledge
- Collecting Specimens
- Grooming and Bathing Assistance
- Patient Relations
- Mobility Assistance
- Linen Replacements
- Vital Signs Collection
- Emotional and Social Support
- Caregiver Relations
- Feeding Assistance
- Activities of Daily Living ADL Support
- Patient Safety Management
- Verbal and Written Communication
- Emergency Response
- Basic Life Support
- Time Management
- Attention to Detail
- Phlebotomy Training
- Patient Positioning
- Empathy and Compassionate Care
- Patient Care Quality
- Calm Under Stress
- HIPAA Compliance
- Medical Terminology
- Blood Sugar Monitoring
- CPR Certification
- Meal Preparation
- Room Cleaning and Restocking
- Willingness to Learn
- Emotional Intelligence
- Care Monitoring
- Oral Hygiene
- Catheter Care
- Laboratory Testing
- Multitasking and Prioritization
- Consistent Follow Through
- Observation Documentation
- Output Monitoring and Reporting
- Needs Determination
- Bedsore Prevention
- Direct Patient Care
- Reliable team player
- Collecting vital signs
- Bathing Assistance
- Compassionate
- Alzheimer's and Dementia Care
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Safety Precautions
- Recording vital signs
- Medical terminology knowledge
- Electronic Charting
- Compassionate caregiver
- Patient-focused care
- Dementia and Alzheimer's knowledge
- Companionship and emotional support
- Documenting behaviors
- Positioning Patients
- End of life care
- Adaptable
- Patient Lifting
- Transfer Techniques
- Urinary Catheter Care
- Ambulation Assistance
- Healthcare ethics
- Geriatric Care
- Patient relationship building
- Responding to emergencies
- Transporting patients
- Supporting personal needs
- Maintaining privacy
- Colostomy Care
- Trustworthy companion
- Complex Problem-Solving
- Specimen Collection
- Blood Glucose Testing
- Valid State driver's license
- Condition Monitoring
- Reliable transportation
- Patient Assessments
- Restraint Application
- CNA Certification
- Vital signs
- Certified in CPR/AED
- Certified Nursing Assistant (CNA)
- First Aid Certification
- CPR/AED
Certification
- CNA - Certified Nurse Assistant
- CPCT/A - Patient Care Technician/Assistant
- Certified Phlebotomy Technician
Timeline
Certified Nursing Assistant
Marysville Post Acute
03.2024 - Current
Nursing Assistant
NHC Healthcare
03.2022 - 07.2022
Patient Care Technician -Med/Surgical Technician
South Georgia Medical Center
11.2019 - 01.2022
Cashier
Walmart Neighborhood
03.2018 - 05.2019
Bagger
Moody Air Force Base
03.2016 - 02.2018
Cashier
Bowling Alley
01.2015 - 02.2017
Deli Clerk
Safeway Grocery Store
03.2013 - 11.2013
Certified Nursing Assistant -
Sisu Care
Certificate - Certified Phlebotomy Technician
American Allied Health