Jo Johnson
New Orleans,LA
Summary
Highly skilled Front Office Administrator with a broad experience in managing all aspects of front office administration, including handling correspondence, scheduling appointments, and providing outstanding customer service. Strong problem-solving skills coupled with the ability to manage multiple tasks simultaneously while maintaining professionalism and courtesy. Demonstrated impact on improving organizational efficiency through streamlining office operations and implementing procedural improvements.
Overview
11
11
years of professional experience
Work History
Front Office Administrator
Firstline Schools
New Orleans, LA
06.2010 - 05.2021
- Greeted visitors, answered phones and directed inquiries to appropriate personnel.
- Managed incoming and outgoing mail; distributed accordingly.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scheduled appointments, meetings and travel arrangements for staff members as required.
- Inputted data into database system accurately and timely.
- Provided administrative support to executive team including typing memos, reports, correspondence and other documents as requested.
- Performed general clerical duties such as photocopying, faxing, scanning.
- Prepared expense reports in accordance with company policies and procedures.
- Created purchase orders using accounting software programs when necessary.
- Answered customer queries via email or telephone in a professional manner.
- Directed clients and guests to correct departments, rooms, and staff members.
- Processed financial documents, contracts, expense reports and invoices.
Education
Bachelor of Science - Office Management
Southern University At New Orleans
New Orleans, LA05-1989
Skills
- Customer Engagement
- Word Processing
- Office Supply Management
- Inventory Management
- Expense Reporting
- File Organization
- Visitor management
- Telephone reception
- Supply Inventory
- Document Scanning
Timeline
Front Office Administrator
Firstline Schools
06.2010 - 05.2021
Bachelor of Science - Office Management
Southern University At New Orleans
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