Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Jo Manville

Jo Manville

Denton,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at taking initiative, working effectively unsupervised, and quickly mastering new skills. Dedicated to providing skills to thrive and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Office Manager

Genesis Back & Neck Spinal Decompression
Denton, TX
10.2024 - Current

• Managed all communication with patients, both in the office and over the phone.

  • Manage all financial transactions, including billing, payments, and daily reconciliation.
  • Address patient questions about costs and payment plans with clarity and care.
  • Schedule appointments and maintain a well-organized calendar for providers.
  • Handle all calls, emails, and patient interactions with professionalism.
  • Coordinate daily clinic operations to ensure an efficient, welcoming environment.

Private Nanny

Sarah Stattford | Julia Vogt
St Louis , MO
04.2023 - 08.2024
  • Organized, planned, and engaged in a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Provided supervision and guidance to ensure a safe and nurturing environment of children in all situations.
  • Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
  • Prepared meals according to dietary needs of the family's children.

Bridal Consultant

Cleo Bridal
O'Fallon, MO
09.2023 - 06.2024
  • Provided assistance to brides in curating their perfect bridal look for their special day, including gowns and accessories.
  • Developed highly empathetic client relationships and earned reputation for exceeding service, accumulating several store reviews online.
  • Maintained product knowledge and kept with current trends in bridal fashion and styles.
  • Managed inventory of gowns, ensuring all sizes were available for the wedding timeline.
  • Received and steamed products, advising clients on the proper care of their gowns prior to the event.
  • Greeted customers warmly upon arrival at store.
  • Ensured customer satisfaction through attentive service and follow-up calls, texts, and emails.
  • Maintained cleanliness of work area throughout shift.

Window Cleaner

See2it
St Louis, MO
04.2023 - 04.2024
  • Cleaned interior and exterior windows using a squeegee, cleaning solution, and various tools to remove dirt, grime, and debris.
  • Ensured safety standards were met when accessing hard-to-reach areas.
  • Post Construction Cleaning

Education

High School Diploma -

Homeschooled
Dallas, TX
05-2024

Skills

  • Time management
  • Teamwork and collaboration
  • Multitasking
  • Office administration
  • Customer service
  • Financial transactions
  • Problem solving

Affiliations

  • Sports
  • Volunteer children's work
  • Coordinating events

References

References available upon request.

Timeline

Office Manager

Genesis Back & Neck Spinal Decompression
10.2024 - Current

Bridal Consultant

Cleo Bridal
09.2023 - 06.2024

Private Nanny

Sarah Stattford | Julia Vogt
04.2023 - 08.2024

Window Cleaner

See2it
04.2023 - 04.2024

High School Diploma -

Homeschooled