Jo McMillan
Anderson,MO
Summary
Observant employee with proven ability to coordinate and manage transportation of goods and materials. Skilled in inventory management, route optimization and supply chain management. Demonstrated success in developing strategies to reduce transportation costs and improve organizational efficiency. Experienced customer service professional bringing 10+ years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues.
Overview
35
35
years of professional experience
Work History
Logistics Team Member
Glad, MFG
08.2018 - 08.2022
- Reviewed order data to verify transactions and shipping dates.
- Generated documentation and information required for customer shipments.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Worked with a team to make sure inventory was correct in plant maintenance stores.
- Received inventory into SAP when arrived
- Worked with Planner to have inventory available when needed
MRO Buyer/Planner
Nilfisk-Advance
07.2014 - 07.2018
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
Stores Clerk/Purchasing Agent
Sealed Air Corp.
02.2008 - 07.2014
- Maintained complete documentation and records of all purchasing activities.
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
- Performed monthly reconciliation of open purchasing orders.
- Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
- Administered project-based data entry assignments within SAP database for accurate record-keeping.
- Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Owner/Operator
Curves Fitness
07.2005 - 06.2007
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Operations Manager
NextUse
03.2003 - 07.2005
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Devised processes to boost long-term business success and increase profit levels.
- Partnered with vendors and suppliers to effectively manage and budget.
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Provided exceptional customer service to customers.
- Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Office Manager
Hank's
02.2003 - 02.2003
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Received Inventory.
- Implemented a Delivery System for all Stores in Northwest Arkansas
Project Leader/Factory Production Worker
Glad, Mfg
02.1985 - 07.2001
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated 3 machines proficiently and in compliance to safety standards.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Took part in company-offered training sessions to improve skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Played a key role in development and implementation of the Intellitrack System for commodities. Maintained a 95% accuracy.
- Worked in the maintenance stores, with vendor managed programs and stock replenishment.
Education
No Degree - Marketing
NWCC
Rogers, ARSkills
- Document Generation
- Member Support
- Transportation and Logistics Coordination
- Vendor Liaising
- Client Relations
- Inventory Management Procedures
- Material Handling
- Ability to Work Independently
- Customer Interaction
- Inventory Management
- Administrative Management
- Inventory and Supply Logistics
- Punctual and Dependable
- Training and Leadership
- Customer Service
- Vendor Relationships
Timeline
Logistics Team Member
Glad, MFG
08.2018 - 08.2022
MRO Buyer/Planner
Nilfisk-Advance
07.2014 - 07.2018
Stores Clerk/Purchasing Agent
Sealed Air Corp.
02.2008 - 07.2014
Owner/Operator
Curves Fitness
07.2005 - 06.2007
Operations Manager
NextUse
03.2003 - 07.2005
Office Manager
Hank's
02.2003 - 02.2003
Project Leader/Factory Production Worker
Glad, Mfg
02.1985 - 07.2001
No Degree - Marketing
NWCC