Jo Smith
Baudette,MN
Summary
Demonstrates the willingness to learn, good communication skills, and teamwork, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
Work History
Lead Custodian
ANI Pharmaceuticals
210 Main St, Baudette MN 56623
06.2019 - Current
- Monitored employees to enforce proper use of personal protective equipment, supplies and equipment.
- Enhanced cleanliness and sanitation by implementing efficient cleaning techniques and protocols.
- Boosted overall facility appearance by maintaining high standards for cleanliness in all areas, including restrooms, offices, and common spaces.
- Improved team efficiency with thorough training in equipment usage, safety procedures, and time management.
General Manager
McDonald's
903 West Main St. Baudette MN
10.2014 - 12.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Shift Manager
McDonald's
1700 17th St. International Falls, MN 56649
08.2002 - 10.2014
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Excelled in every store position and regularly backed up front-line staff.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Education
Associate of Science - Registration/Administration And Nursing
Minnesota North College Aka Rainy River Comm. Coll
1501 US 71 International Falls MNSkills
- Willingness to learn
- Strong work ethic
- Teamwork
- Attention to detail
- Multitasking Abilities
Team management
- Adaptable and flexible
- Organizational skills
- Effective communication
- Decision-making
- Self motivation
- Interpersonal communication
Timeline
Lead Custodian
ANI Pharmaceuticals
06.2019 - Current
General Manager
McDonald's
10.2014 - 12.2016
Shift Manager
McDonald's
08.2002 - 10.2014
Associate of Science - Registration/Administration And Nursing
Minnesota North College Aka Rainy River Comm. Coll