Jo-Sonda Bradshaw
Hempstead,NY
Summary
Conscientious Healthcare professional offering over 20+ years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Concierge Patient Liaison/Medical Assistant
Healthbridge
08.2021 - 03.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
COVID-19 Contact Tracer
NYS Department Of Health
02.2020 - 07.2021
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Performed record keeping by logging client information within secure contact-tracing software.
- Provided educational and informational resources regarding isolation policies and quarantine measures.
- Notified and interviewed individuals to ascertain novel coronavirus exposure level.
- Lent daily assessment of health screen and symptom data.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Participated in health promotion campaigns to raise awareness of health issues.
- Targeted specific community groups with wellness and disease management information.
- Collaborated with local organizations to expand health services and resources.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Engaged clients in health-related activities to enhance overall well-being.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Senior Medical Assistant
Dr. Gary Shore
11.2015 - 03.2019
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Performed phlebotomy, finger sticks, employment physicals
- Quality control for medical equipment
- Collected and documented patient medical information such as blood pressure and weight.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Taught patients about medications, procedures, and care plan instructions.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Implemented care and efficiency improvements to support and enhance office operations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient spirometry.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Followed appropriate procedures to minimize patient's exposure to radiation.w
Education
No Degree - Nursing
Nassau Community College
Garden City, NYCertification - Medical Assisting
Franklin Career Institute
Hempstead, NY11.2001
High School Diploma -
Freeport High School
Freeport, NY06.1995
Skills
- Direct Patient Care
- Assisting with Physical Exams
- Restocking Lab Supplies
- Customer Service
- Proper Sterilization Techniques
- EMR Systems
- Pulmonary Function Tests (PFTs)
- Sterile Procedures and Techniques
- Completing Insurance Forms
- Patient Management
- Vital Sign Monitoring
- Electronic Medical Record
- Medications Familiarity
- Lab Equipment Calibration
- Lab Equipment Operation
- Medical Terminology
- EKG Set Up and Monitoring
- Knowledge of EKG Rhythm Interpretation
Certification
- CMA - Certified Medical Assistant
Timeline
Concierge Patient Liaison/Medical Assistant
Healthbridge
08.2021 - 03.2023
COVID-19 Contact Tracer
NYS Department Of Health
02.2020 - 07.2021
Senior Medical Assistant
Dr. Gary Shore
11.2015 - 03.2019
No Degree - Nursing
Nassau Community College
Certification - Medical Assisting
Franklin Career Institute
High School Diploma -
Freeport High School
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