Jo Van Volkinburg
Portland,OR
Summary
From chaos to order...one keystroke at a time.
Fast, accurate data entry combined with sharp eyes and solid critical thinking skills to meet and exceed the highest standards of accuracy, timeliness, and error trapping. Specializing in high priority, high volume projects that require sustained periods of high entry speed and accuracy. Email campaigns (back end): format, appearance, consistency of branding, copy editing and proofreading, HTML, population segmentation, single and drip campaigns.
Overview
21
21
years of professional experience
Work History
Data Entry Associate
Self-employed
Portland, OR
06.2023 - Current
- Meticulous Data Entry Associate with 30+ years of experience in alphanumeric data entry, data organization, proofreading, and copy editing.
- Expert in streamlining data entry procedures.
- Skilled at entering and organizing mass amounts of data quickly and accurately.
- Multi-talented in smoothly handling back-end office support tasks.
Admission Communications (Contract / Remote)
Reed College
10.2022 - 06.2023
- Used CRM-native queries, conditional logic, HTML, and subject matter expertise to build up to 20 Technolutions® Slate Deliver email campaigns per week.
- Under tight deadlines and with frequent changes of plan, provided final check of copy, images, links, logic, HTML, branding, and scheduling of drip and single send emails.
- Troubleshot pre- and post-send issues.
Senior Assistant Dean, Admission Operations
Reed College
07.2021 - 09.2022
- Built and sent thousands of mass marketing and transactional emails in an environment where a 20- to 50-fold increase in outgoing email volume each year was the norm.
- Set up and tested multiple admission application platforms annually.
- Technolutions® Slate captain and query specialist.
- Admission subject matter expert.
Data Entry: Technician, Lead, Coordinator, Manager
Reed College
09.2002 - 06.2021
- Learned basic Oracle PL/SQL on the job in order to write specs for Admission Systems for IT department.
- Primary IT liaison for implementation and upgrades of Admission IT systems.
- Showed initiative by independently becoming proficient at basic/intermediate HTML in order to build and execute mass emails.
- Analyzed data from various departments to facilitate data integration and prepare annual Trustee Report (Census) for stakeholders.
- Hand-entered higher education prospect and applicant data, including applications, forms, decisions, and responses.
Education
Bachelor of Arts - Psychology
06.1983
Skills
- 30 years in data operations
- MS Excel/Word
- Excellent English copyediting
- HTML
- Conditional logic
- Technology rollouts
- Operational efficiency
- Reporting and analysis
- Complex problem resolution
Timeline
Data Entry Associate - Self-employed
06.2023 - Current
Admission Communications (Contract / Remote) - Reed College
10.2022 - 06.2023
Senior Assistant Dean, Admission Operations - Reed College
07.2021 - 09.2022
Data Entry: Technician, Lead, Coordinator, Manager - Reed College
09.2002 - 06.2021
Western Washington University - Bachelor of Arts, Psychology
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