Pet/House sitter
Pawfect Pet Sitting
Phoenix
- Ensured pet safety and comfort during house sitting assignments.
- Provided daily feeding and medication for pets as required.
Jo Workum
Summary
Hardworking employee with customer service, multitasking and time management abilities. Dependable and devoted to giving every customer a positive and memorable experience. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure. Known for excellent service and friendly, personable attitude.
Work History
Flight Attendant
Delta Air Lines, Inc
Atlanta
- As a flight attendant with Delta Airlines I worked both domestic and international trips as well as specially assigned military charters.
Ticket Agent
Delta Airlines
Calgary
- Ticket agent at the central ticket office in Calgary as well as coverage at Calgary International Airport as needed. Duties included customer service, bookings, flight changes, ticketing, bank close out and deposits.
Customer Service Representative
Bust Loose! Holidays
Calgary
- In office customer service representative greeting tour guests, bookings, data entry for tour groups. Also responsible for guiding tours to Mexico, as well as houseboat and ski trips throughout the year.
Education
Travel And Tourism -
Medicine Hat College
Medicine Hat , CanadaMaple Creek Composite High School
Maple Creek , CanadaSkills
- Emergency Situations Management
- Company Culture and Values
- Public Interaction
- Customer Service
- Brand Promotion
- Passenger Behavior Monitoring
- Ticket Checks
- Verbal and Written Communication
- Team Collaboration
- Aircraft Safety Checks
- Problem Solving
- Decision Making
- Conflict Mediation
- Administrative Tasks
- Safety Procedures
- Special Needs Assistance
- Data Entry
- Safety Demonstrations
- Reporting and Documentation
- Passenger Needs Assessment
- Sales and Marketing
- Detail Oriented
- Airline Policies
- Evacuation Procedures
Accomplishments
- Outstanding Customer Service Award - Bust Loose! Holidays
Volunteer Work
- Volunteer for my daughter’s hockey organization, The Arizona Kachinas. I am SafeSport certified and background checked.
Timeline
Pet/House sitter
Pawfect Pet Sitting
Flight Attendant
Delta Air Lines, Inc
Ticket Agent
Delta Airlines
Customer Service Representative
Bust Loose! Holidays
Travel And Tourism -
Medicine Hat College
Maple Creek Composite High School