Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic

Joab RODRIGUEZ

San Benito,Texas

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

I am motivated with engaging personality and have flexible approach. I am upbeat, friendly, and I anticipate customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Sever

Cracker Barrell
06.2025 - Current
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Server

Wings and Rings
03.2024 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Texas Roadhouse Restaurant
12.2017 - 02.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Elevated customer satisfaction through followup and enthusiastic customer service.
  • Cultivated warm relationships with regular customers.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
  • Supported needs of 50 plus person wait staff who attended to specific needs of countless customers daily for the restaurant with social relevancy and intentionality

Education

Associate of Science - Biology

Texas State Technical College - Harlingen
Harlingen, TX

Bachelor of Science - Integrated Health Sciences

The University of Texas Rio Grande Valley
Edinburg, TX

Skills

  • Teamwork
  • Sales expertise
  • Guest experiences
  • Work ethic
  • Strong work ethic
  • Food safety practices
  • Order management
  • Professional appearance

Personal Information

I currently live in San Benito Texas and have open availability Monday through Sunday. Willing to work flexible hours including holidays and weekends

Languages

English

Timeline

Sever

Cracker Barrell
06.2025 - Current

Server

Wings and Rings
03.2024 - 05.2025

Server

Texas Roadhouse Restaurant
12.2017 - 02.2024

Associate of Science - Biology

Texas State Technical College - Harlingen

Bachelor of Science - Integrated Health Sciences

The University of Texas Rio Grande Valley

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