Joaline St Fort
North Miami,FL
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Apex Training Center
North Miami, FL
01.2024 - 10.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships
- Ensured accurate record keeping with diligent data entry and database management for vital company information
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
Manager
Bureau De L'Ordonnateur National Du Fond Européen de Developpement
Christ Roi
12.2013 - 10.2023
- Accomplished multiple tasks within established timeframes
- Enhanced employee satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality work environment
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Developed a strong organization culture focused on employee engagement, collaboration, and continuous learning opportunities
- Achieved organization goals by developing and executing strategic plans and performance metrics
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth
Office Manager
Pan American Development Foundation
Petion-Ville
03.2007 - 10.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
Timeline
Administrative Assistant
Apex Training Center
01.2024 - 10.2024
Manager
Bureau De L'Ordonnateur National Du Fond Européen de Developpement
12.2013 - 10.2023
Office Manager
Pan American Development Foundation
03.2007 - 10.2013