Joan August
Mokena,IL
Summary
Knowledgeable Mammography Technologist adept at completing scans with speed and accuracy to handle heavy daily workloads in fast-paced environments. Highly organized and detail-oriented professional bringing 19 years of experience in the field. Focused on providing patients with high-quality and cost-effective care.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Manager Breast Imaging
Rush University Medical Center
11.2018 - Current
- Established team priorities, maintained schedules and monitored performance.
- Mentored junior team members for career advancement.
- Interviewed and hired employees.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Worked effectively in fast-paced environments.
Mammographer 4
Rush University Medical Center
09.2015 - Current
- Lead Mammography Technologist overseeing the day to day operations on the imaging floor.
- Scheduled staff according to the needs of the department.
- Performed screening, diagnostic and ABUS exams.
- Performed stereotactic and ultrasound guided biopsies.
- Performed wire localizations and Savi scout procedures.
- Proficient in EPIC and PACs.
- Demonstrated empathy and compassion towards patients experiencing anxiety or discomfort during examinations, helping put them at ease before the procedure began.
- Participated in continuing education programs related to mammography.
- Explained imaging procedures to patients, offering comfort and assistance.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Prioritized safety by consistently verifying correct patient identification with two patient identifiers.
- Utilized knowledge of anatomy, physiology and radiation protection to produce quality radiographs.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Evaluated images for technical quality and accuracy.
- Maintained strict patient confidentiality according to HIPAA guidelines while handling sensitive medical information.
- Performed radiographic imaging procedures according to established protocols.
Mammographer 3
Rush University Medical Center
08.2013 - Current
- Staff Mammographer
- Performed screening and diagnostic exams.
- Performed stereotactic & ultrasound guided procedures.
- Performed Wire localizations.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Performed radiographic imaging procedures according to established protocols.
- Evaluated images for technical quality and accuracy.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Ensured regulatory compliance by adhering to strict protocols for mammogram imaging and patient care.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Participated in continuing education programs related to radiology.
- Improved patient comfort by utilizing gentle positioning techniques during mammography procedures.
- Prepared and positioned patients for imaging procedures.
- Assisted radiologists with biopsy procedures, ensuring proper tissue samples were obtained.
- Checked patient details against records to maintain accuracy of procedures.
- Sanitized scanning machines after each patient to prevent spread of germs and illnesses.
- Maintained strict patient confidentiality according to HIPAA guidelines while handling sensitive medical information.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
Staff Mammographer
Advocate South Suburban Hospital
01.2005 - 08.2013
- Lead QC tech. Performed all QC tests, maintained QC books, and sat with the inspector during annual inspection.
- Performed screening and diagnostic exams.
- Performed stereotactic and ultrasound procedures.
- Performed wire localizations.
- Ensured high-quality images with proper positioning and compression techniques.
- Adapted quickly to new technology advancements in digital mammography systems for a smooth transition from analog processes.
- Played a key role in preparing the department for accreditation.
- Increased patient satisfaction, consistently delivering compassionate care during mammography procedures.
- Participated in continuing education programs related to radiology.
- Checked patient details against records to maintain accuracy of procedures.
- Evaluated images for technical quality and accuracy.
- Instructed patients on proper positioning for imaging.
Radiologic Technologist
Advocate South Suburban Hospital
05.2003 - 01.2005
- Operated radiologic equipment to obtain images of body structures.
- Optimized image quality by adjusting technical factors according to specific patient needs or clinical indications within prescribed dose limits.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Educated patients on procedure details, provided instructions, and answered questions to minimize anxiety and improve cooperation.
- Contributed to a safe working environment by adhering to all radiation safety guidelines and protocols.
- Participated in continuing education programs related to radiology.
- Adhered closely to quality control standards in developing and labeling of diagnostic imaging materials.
- Evaluated images for technical quality and accuracy.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Applied Science - Medical Radiologic Technology
South Suburban College
South Holland, IL05.2003
High School Diploma -
Mother McCauley High School
Chicago, Il05.1979
Skills
- Screening and Diagnostic exams
- Stereotactic & Ultrasound biopsies
- MRI biopsies
- Wire localization & Savi Scout procedures
- Proficient in Epic
- Proficient in Visage
Certification
LICENSES/CERTIFICATIONS:
- ARRT (R), (M)
- IEMA
- BLS/CPR
Timeline
Manager Breast Imaging
Rush University Medical Center
11.2018 - Current
Mammographer 4
Rush University Medical Center
09.2015 - Current
Mammographer 3
Rush University Medical Center
08.2013 - Current
Staff Mammographer
Advocate South Suburban Hospital
01.2005 - 08.2013
Radiologic Technologist
Advocate South Suburban Hospital
05.2003 - 01.2005
Associate of Applied Science - Medical Radiologic Technology
South Suburban College
High School Diploma -
Mother McCauley High School