Joan Bukarica

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Identified low performing departments and reacted with appropriate actions to increase sales.
• Forecasted sales to order adequate inventory to increase volume.

Oversaw the daily operations, including inventory management, visual merchandising, freight receipt, staff scheduling, recruiting and interviewing, team building and training,

Trained newly hired corporate operational employees on all aspects of operational functions at store level.

Ensured staff was trained to perform their best customer service skills.

Ensured all operational targets set by our organization were achieved within the back of the house and sales floor.

Reacted to BRD, KPI'S to maximize store sales , profitability and ensure operational excellence.

Completed all corporate generated reports to insure shrink reduction and loss controls.

• Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
• Managed senior-level personnel working in marketing and sales capacities.
• Accounts receivable, payroll, customer service