Joan Caldera Alexandre

As Co-Owner in this role, I support the operations of a multi-level marketing company of FMCG Nutrition, Beauty and Home Products through a strategic combination of speaking, events and direct sales to attract end users.

• I have been a speaker to promote events and speak across the country to organizations working hand in hand with this Multi-Level company to strategically increase sales volume.
• A key aspect of this role was my ability to lead teams, align people towards a common goal and foster an environment of collaboration and focus. This experience honed my skills in team leadership, strategic planning and effective communication, and contributed significantly to the overall success and expansion of the company.
• I developed and led effective network growth strategies, optimizing client retention and promoting team engagement.
• I trained and managed high-performance teams, achieving sales goals and leadership development within the organization.
• I implemented persuasive communication techniques and personalized coaching, increasing business volume and customer satisfaction.
• I collaborated in the planning of events and motivational trainings, consolidating the culture of success and unity among team members.

• Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
• Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Cash Flow Management: I maintained adequate cash flow to support the day-to-day operations of the organization and facilitate its growth.
• Supervision of Finance Department Staff: I managed and supervised the finance team to ensure high levels of performance and efficiency.
• Vendor Relationship Management: Maintained strong relationships with key vendors to ensure consistent availability of resources and services necessary for the company's operations.
• Preparation of Shareholder Reports: I prepared detailed and strategic financial reports to provide shareholders with a clear view of the company's performance and prospects.
• Reviewed documentation and identified financial discrepancies where applicable.

• Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
• Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
• Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
• Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
• Supervised the logistics of supplying basic inputs from the USA to Venezuela.
• I spearheaded negotiations and forged partnerships with suppliers and customers in the oil industry.
• I implemented cost and lead time optimization strategies, enhancing operational efficiency and customer satisfaction.
• I managed a team focused on meeting sourcing and delivery objectives in high-demand and logistically complex environments.

• Enhanced tax compliance by conducting thorough audits and identifying discrepancies in financial records.
• Streamlined audit processes for increased efficiency, utilizing advanced data analysis techniques.
• Maintained strict confidentiality while handling sensitive client information during all phases of the auditing process.
• Mentored junior auditors, sharing industry knowledge and promoting professional development within the team.
• Provided expert guidance on tax planning strategies, effectively reducing future financial impact on businesses.
• Evaluated existing policies and procedures for potential improvements, resulting in more streamlined operations within the department.
• Managed multiple high-priority projects simultaneously, maintaining exceptional attention to detail and delivering results on time.
• Expertise in Venezuelan Taxation: I possessed extensive experience in auditing and the preparation of tax obligations in Venezuela, encompassing taxes such as Income Tax, Value Added Tax, Tax on Economic Activities, and other applicable taxes. My expertise extended to serving national clients across various sectors, including manufacturing, industrial, energy, natural resources, services, and insurance companies.
• Strategic Leadership: I provided strategic leadership as the senior leader of the tax department in the Maracaibo office, overseeing specialized work teams focused on conducting audits for a diverse range of industries, including oil companies, manufacturing, industrial, and other sectors