Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joan Carballo

Miami,FL

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Brothersfirestop. Proven ability to collaborate effectively in teams while maximizing productivity. Adaptable and detail-oriented, I excel in customer service and thrive in fast-paced environments, consistently achieving client satisfaction through creative solutions and efficient project management.

Overview

2
2
years of professional experience

Work History

Firestop

Brothersfirestop
08.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Low Voltage Installer

ADR
05.2024 - 08.2024
  • Collaborated with team members to complete large-scale installation projects within tight deadlines.
  • Contributed to the development of standardized procedures for the efficient installation of low voltage systems across various sites.
  • Maximized productivity through careful preparation before beginning each project, including gathering required tools/materials and reviewing specifications.
  • Ensured safety compliance by adhering to industry standards and regulations during all installations.
  • Reduced troubleshooting time by effectively identifying and resolving issues with low voltage systems.
  • Assisted with inventory management by keeping track of materials used during installations, reordering supplies as necessary.

Wedding Planner

A Lavish Event Design
02.2024 - 05.2024
  • Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
  • Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
  • Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
  • Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
  • Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
  • Developed custom-designed invitations and other print materials consistent with the cohesive wedding theme.
  • Planned and created centerpieces, bouquets and floral arrangements for decorating wedding venues.

Vendor Assistant

Royale Company
08.2023 - 12.2023
  • Played a key role in identifying cost-saving opportunities by analyzing vendor proposals and negotiating better deals whenever possible.
  • Enhanced vendor relations by consistently maintaining clear communication and promptly addressing concerns.
  • Streamlined the ordering process for improved efficiency, resulting in timely deliveries and increased customer satisfaction.
  • Provided exceptional customer service by addressing inquiries and complaints professionally, ensuring a high level of satisfaction among clients.
  • Managed vendor relationships effectively through regular meetings and open dialogue, fostering trust and mutual understanding.
  • Assisted in the development of training materials for new team members joining the vendor management department, enabling faster onboarding and knowledge transfer.
  • Assisted in the negotiation of vendor contracts, securing favorable terms that reduced costs while maintaining quality.
  • Actively monitored market trends and economic indicators affecting supplier availability and pricing, ensuring proactive adaptation of procurement strategies accordingly.
  • Evaluated potential new suppliers thoroughly via comprehensive assessments before establishing them as approved partners within our network.
  • Maintained accurate records of orders, invoices, and payments to ensure seamless communication between parties involved.

Gas Station Attendant

Exxon Mobil
04.2023 - 07.2023
  • Maintained clean and orderly work station.
  • Ensured accurate cash handling and maintained a balanced register at the end of each shift.
  • Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.
  • Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
  • Maintained inventory of all saleable items.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.

Education

Bachelor - Education

Pedagogical School Felix Varela
Cuba
08.2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking

Languages

Spanish
Native or Bilingual
English
Full Professional
French
Elementary

Timeline

Firestop

Brothersfirestop
08.2024 - Current

Low Voltage Installer

ADR
05.2024 - 08.2024

Wedding Planner

A Lavish Event Design
02.2024 - 05.2024

Vendor Assistant

Royale Company
08.2023 - 12.2023

Gas Station Attendant

Exxon Mobil
04.2023 - 07.2023

Bachelor - Education

Pedagogical School Felix Varela

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Joan Carballo